Phoenix

About the hotel

A fitness center, a bar/lounge, and spa services are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a meeting room, express check-out, and tour/ticket assistance are onsite.

Nearby attractions

Located in Zermatt, Phoenix is in a rural area and on a river. Zermatt–Sunnegga Funicular and Mountaineers Cemetery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Unterrothorn. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowshoeing.

Popular amenities

Family friendly

Soundproofed rooms

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

Free buffet breakfast available daily 7:30 am–10:00 am

Spa

Massage - thai

Massage - deep-tissue

Massage - hot stone

Massage - prenatal

Massage - sports

Guest services

Daily housekeeping

Front desk (limited hours)

Luggage storage

Multilingual staff

Ski storage

Tour/ticket assistance

Things to do

Bicycle tour information

Bike parking

Bike storage

Fitness center

Helicopter/airplane tours

Ropes course

Spa services

Conveniences

Elevator

More

Comprehensive recycling policy

Double-glazed windows

Fireplace in lobby

Smoke-free property

Tv in lobby

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Nearest Airports

Milano Malpensa Airport

87 km from this hotel

Turin Airport

92 km from this hotel

Reviews that mention...

All reviews (2)staff (2)dining (1)

Family Reviews

for Phoenix

5 out of 5 stars

2 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Phoenix

Latest reviews (2)

S

Suzanne

2 Jul 2024 - 4 Jul 2024

reviewed on hcom

5 out of 5 stars

We stayed 2 nights and we highly recommend. Excellent rooms, short walk to all Zermatt attractions and downtown without the noise and crowds of the main streets. It feels like a family-run hotel. Staff are so kind, breakfast has good variety. You won’t regret staying here.

P

Paul

6 Mar 2024 - 12 Mar 2024

reviewed on expedia

5 out of 5 stars

What a lovely place to stay during our family ski vacation. The rooms are spacious and well appointed. The staff was kind and helpful in every respect. They gave good inside information on snow conditions and skiing options. Also provided list of dining recommendations. Highly recommend staying here!!