Novotel Geneve Centre

We had a strange check in experience. At first, it was the best check in experience i ever had. Very thorough. She said she placed us in back of hotel to avoid noise. When we got to our room, there was a baby crying next door & a terrible view, so we called the front desk & asked if we could move rooms. They said yes & when i returned to the front desk the same person who checked us in gave us the hardest time moving rooms & made a rude remark that if the next room had a crying baby next door she couldn’t move us. Her demeanor completely shifted & made me feel completely uncomfortable for the rest of my stay. Too bad because it was a nice hotel. Maybe dont lie to customers and tell them you are placing them in back due to noise level when you clearly dont care which noises actually bother us. City noise over crying babies any day.

Great hotel, nice breakfast (free for kids 16 and younger) which was a great deals for us. Best shawarma near. Lyuba at recemption was the greatest! Cant wait come back to Geneva and Novotel!

Short family stay with family. Friendly and helpful staff, clean rooms and good breakfast.

The hotel room and services equivalent to 1 star Motel not 4 stars hotel . Food is really expensive and the quality is bad. Staff are friendly but non French speakers will face a challenge. On the second day, a big part of ceiling’s paint fell on my son at 6 am while sleeping, you can imagine the drama and even though they moved us to a suite 8 hours after the incident. One last thing, the prostitutes in Geneva stand all day and night just few steps from hotel if you have a family you will have to deal with every time you enter or leave the hotel. You will be tempted by hotel prices but STAY AWAY even if its $ 100 a night , TRUST me it will ruin your visit.

The hotel is in very bad neighborhood, prostitution and gangs on each corner of streets. My mother was robbed in hotel’s lobby. Her pours was stolen when we checked in. The tiffs are in hotel’s lobby and staff know that. This hotel is unsafe and dangerous specially for family. This hotel should not be advanced by you.

The hotel is situated in very bad neighborhoods in town. My mother’s purse was stolen when we checked in. There’s prostitution in every corner of that street. The hotel personal knows about the thief activities in hotel and still allow them to be in the lobby. It’s very dangerous for family to stay in this hotel.