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Holiday Inn BERN-WESTSIDE, an IHG Hotel

4 star hotel
8.6/10 Excellent
(676 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Holiday Inn Bern-Westside is a family-friendly hotel with convenient access to the Bernaqua water park, a great bonus for families. The hotel offers clean and comfortable rooms, although some guests have noted that the rooms may be on the small side. The hotel's connection to a shopping mall provides added convenience, and public transport links make exploring Bern's Old Town easy. While the hotel is recommended for families with older children, younger children may find less to do.

Guest highlights

Access to the Bernaqua water park, which offers hours of fun for kids.
The convenience of being connected to a shopping mall.
Clean and comfortable rooms.
Easy access to public transport to explore Bern.

About the hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a business center are onsite.

Nearby attractions

Located in Bern, Holiday Inn BERN-WESTSIDE, an IHG Hotel is connected to a shopping center. Bern Art Museum and Paul Klee Museum are cultural highlights, while Berner Munster is a notable landmark. Traveling with kids? Make time for Bern Rose Garden, or check out an event or a game at Wankdorf Stadium.

Popular amenities

Family friendly

Laundry facilities
Playground
Soundproofed rooms
Washer/dryer

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6:30 am–10 am: chf 25 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs available on site

Things to do

Playground
Shopping
Swimming pool

Outdoor

Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
EuroAirport Basel-Mulhouse-Freiburg
73 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn BERN-WESTSIDE, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn BERN-WESTSIDE, an IHG Hotel

Latest reviews (4)

a

alan

10 Aug 2023 - 12 Aug 2023
reviewed on hcom

4 out of 5 stars

Hotel ok, rooms very small, ours didn't have the right beds on check in. Clean and tidy, can also use the pools and spa in the Westside resort which is really good- Bernaqua if people are interested, great for kids
A

Andrea

26 Jul 2023 - 29 Jul 2023
reviewed on hcom

5 out of 5 stars

Our family of 6 enjoyed staying at the Bern-Westside Hotel. It's comfortable, clean, and attached to a mall, and we received a 3-hour ticket to enjoy daily the Bernacqua Water Park located inside the mall. The kids and I had a blast! Public transportation to Bern’s Old Town is plenty and about 20 minutes. We recommend this hotel! PS: the only downside is that we requested foldable beds for our rooms to accommodate 2 children (16 and 11 years old) and the hotel staff said that it was not possible. When we got there, there were 2 foldable beds in two of the 3 rooms that we have booked. Thus, we booked unnecessarily the third room after the staff said that each room could accommodate only 2 guests.
N

Natasha

23 Jul 2023 - 25 Jul 2023
reviewed on wotif

5 out of 5 stars

Was a great stay for 2 nights. Had no clue we got access to the waterpark attached to the shopping Centre there so that was a bonus for the kids. Rooms were clean and quiet. Had an issue with a leak from our AC dropping onto the floor but staff were quick to offer us a change of rooms. She even found us in the restaurant to bring us the key and explain what happened. Easy parking in the shopping Centre lot underground as well. Definitely recommend.
A

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

We had a really lovely 25th silver wedding anniversary stay at this very friendly hotel. Staff very kindly upgraded our room to executive and offered us a free drink to celebrate our anniversary. Room was clean, and tidy and contained everything you would need for a comfortable stay. Located to the Westside shopping centre for excellent shopping and entertainment complex. Trains and tram run every 10-20-minute from right outside hotel into the centre of Bern. Would recommend for families with older children, probably nt for young children though.
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