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The Level at Melia Castilla

4 star hotel
Kids stay free
Connecting rooms
9.6/10 Exceptional
(64 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

This hotel features 2 restaurants, a 24-hour health club, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a poolside bar, a conference center, and a coffee shop/cafe are onsite.

Nearby attractions

Located in Tetuan neighborhood, The Level at Melia Castilla is connected to the airport. Notable landmarks in the area include Plaza de Castilla and Gate of Europe, and travelers wishing to experience a bit of culture can try Royal Palace of Madrid. Looking to enjoy an event or a game while in town? See what's going on at Santiago Bernabeu Stadium.

Popular amenities

Family friendly

In-room child care (surcharge)
Laundry facilities
Seasonal outdoor pool
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 swim-up bar, 1 poolside bar and 1 bar
2 restaurants and 1 coffee shop/cafe
24-hour room service
Coffee/tea in common area(s)
Free continental breakfast available daily
Free daily reception

Spa

Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways

Things to do

24-hour health club
Bike storage
Seasonal outdoor pool
Spa services

Outdoor

Garden
Pool sun loungers
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall

More

Designated smoking areas
Fireplace in lobby
Tv in lobby

Nearest Airport

Airplane
Adolfo Suarez Madrid-Barajas Airport
11 km from this hotel
map

Reviews that mention...

Family Reviews

for The Level at Melia Castilla
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

1 reviews

Review data

5 star reviews

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We have selected a sample of reviews which reflect what families have said about The Level at Melia Castilla

Latest reviews (1)

K

Kelly

21 Mar 2023 - 27 Mar 2023
reviewed on expedia

5 out of 5 stars

Excellent hotel, highly recommend! The rooms are spacious, elegant, and clean. We stayed in a connected 2 room and it was terrific for the family as each room had its own bathroom. The lounge is fabulous and offers drinks and tapas plus breakfast buffet, which was included in our package price. The staff is helpful, courteous and friendly. We stayed for 6 nights and had an excellent stay!! The location requires a metro ride or cab trip to the city center, but it wasn’t bad as cabs are readily available and metro stop is close. I would highly recommend this hotel!!
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