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Rafaelhoteles Atocha

4 star hotel
Kids stay free
8.2/10 Very Good
(1002 verified Hotels.com guest reviews)
See verified family reviews (6)

About the hotel

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and self parking.

Nearby attractions

Rafaelhoteles Atocha is located in Arganzuela, a neighborhood in Madrid, and is near a metro station. The area's natural beauty can be seen at El Retiro Park and Madrid Rio, while Museo Nacional Centro de Arte Reina Sofia and Espacio Ibercaja Delicias are cultural highlights. Looking to enjoy an event or a game? See what's going on at The Magic Box or Santiago Bernabeu Stadium.

Popular amenities

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee 7:00 am–10:30 am on weekdays and 7:00 am–11:00 am on weekends: eur 16 for adults and eur 5 for children
Coffee/tea in common area(s)
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Outdoor

Garden
Terrace

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Reception hall

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Adolfo Suarez Madrid-Barajas Airport
14 km from this hotel
map

Reviews that mention...

Family Reviews

for Rafaelhoteles Atocha
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

6 reviews

Review data

5 star reviews

17%

4 star reviews

67%

3 star reviews

0%

2 star reviews

0%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about Rafaelhoteles Atocha

Latest reviews (6)

S

Suzanne

19 Jun 2024 - 20 Jun 2024
reviewed on expedia

4 out of 5 stars

Nice place, not fancy but well put together, clean, and convenient. Helpful staff. Our room had a nice partially separated area and bed for our child.
J

Julie

17 Jan 2024 - 22 Jan 2024
reviewed on expedia

4 out of 5 stars

We have stayed in a few hotels in this area when visiting family, but always seen to go back to this one. Rooms are comfortable and clean. However, we did found it very noisy. Probably a combination of lack of insulation, and some extremely inconsiderate guests.
R

Rachel

13 Mar 2023 - 14 Mar 2023
reviewed on expedia

4 out of 5 stars

It was a standard hotel, not very 4-star from my experience. We enjoyed the extra space for the baby’s crib in the family room. Breakfast buffet very expensive but convenient and good enough. Very residential area but walking distance of Atocha and some museums.
S

Sarah

4 Mar 2023 - 5 Mar 2023
reviewed on expedia

5 out of 5 stars

Friendly reception. Lovely room, the kids were excited to have their little alcove for their beds, bottle of CAVA with VIP room was a nice bonus. Breakfast was very good, lots of selection with the buffet. walking distance to trains and nice park, planetarium close by.
P

Pamela

30 Jun 2022 - 2 Jul 2022
reviewed on orbitz

4 out of 5 stars

The hotel was nice and the staff was friendly. They did not have basic amenities like coffee makers in the room or even free coffee anywhere at the hotel. We found it very bare bones, but loved the fact that they offered a family room with two beds for the kids. Would definitely stay here again.
A

17 Aug 2024 - 18 Aug 2024
reviewed on hcom

1 out of 5 stars

We book a room for 3 adults and they gave us a room with only two bed and a small folding bed for a kid. The third person did not have a good sleep. If asked for 3 and paid for 3 services need to be provided for 3 people.

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