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Hard Rock Hotel Madrid

Connecting rooms
9.4/10 Exceptional
(1601 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a seasonal outdoor pool, and concierge services.

Nearby attractions

Located in Arganzuela neighborhood, Hard Rock Hotel Madrid is connected to a rail/subway station. Prado Museum and Museo Nacional Centro de Arte Reina Sofia are cultural highlights, and some of the area's attractions include Royal Botanical Garden and Madrid Wax Museum. Madrid Amusement Park and Madrid Zoo Aquarium are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Seasonal outdoor pool
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant
Buffet breakfast available for a fee weekdays 7:00 am–10:30 am: eur 25 for adults and eur 12.5 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Doorbell and phone notification
Hand-held showerhead
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Designer stores
Seasonal outdoor pool

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand

More

Communal living room
Smoke-free property

Nearest Airport

Airplane
Adolfo Suarez Madrid-Barajas Airport
14 km from this hotel
map

Reviews that mention...

Family Reviews

for Hard Rock Hotel Madrid
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

5 reviews

Review data

5 star reviews

20%

4 star reviews

20%

3 star reviews

60%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hard Rock Hotel Madrid

Latest reviews (5)

s

sebastien

4 Apr 2024 - 6 Apr 2024
reviewed on expedia

3 out of 5 stars

Staff wanted to charge me for my baby traveling with us(booked a king size bed because she sleeps with us still).Rooms are inside inner court with DJ events and parties so very noisy, you cannot aerate your room(not ours) smells like cigarette and its stuffed up. Would not recommend .
J

Jane

11 Jan 2024 - 15 Jan 2024
reviewed on expedia

5 out of 5 stars

I had a great stay with my kids :) Hotel is in a great location !
A

Antonio

15 Jun 2023 - 16 Jun 2023
reviewed on orbitz

3 out of 5 stars

Hotel is new clean, beds, pillows are comfortable rooms are tidy but very simplistic this hotel is not really designed for families more for single or young couples I feel that the price of a night stay was a bit high for what it offers staff is nice but not overly..lobby is noisy all in all I give it 7 out of 10..
S

Simon

8 Feb 2023 - 11 Feb 2023
reviewed on hcom

4 out of 5 stars

Enjoyed my stay with my adult son... the only thing that i wasn't to keen on was the shower cubicle and the w.c open straight onto the room, with the sink in the main room... so after using the w.c you then have to come into the main room to wash your hands... and you would have to dry in the shower itself or step into the room ( infront of who your sharing the room with! Was a bit awkward with a family member !!!!
J

JUAN

21 Oct 2022 - 22 Oct 2022
reviewed on hcom

3 out of 5 stars

My mistake.. to loud, managed by kids, disorganized.. awfull check out.. terrible!! close to the train station.. but terrible location
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