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Rupert
15 Dec 2023 - 21 Dec 2023
reviewed on expedia
3 out of 5 stars
Buffet breakfast too busy and other customer not observing basic hygeine or supervising children. Kitchen not geared up to serving the amount of guests. Time slots for breakfast are needed.
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Van
23 Sept 2023 - 27 Sept 2023
reviewed on hcom
5 out of 5 stars
Hotel is modern and clean, the buffet is pretty standard could be better( but that could just be me being fussy lol), the kids really enjoyed the pool and activities. It’s definitely a family hotel and not a couples vacation. Hotel had on site parking free and also gave us late check free which was really nice. 15 minute walk to the small town where the are a lot of good restaurant choices.
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David
6 Mar 2023 - 13 Mar 2023
reviewed on hcom
5 out of 5 stars
A stylish, modern, low rise hotel on the edge of Puerto de Mogan – probably the nicest place on Gran Canaria. The staff are friendly, helpful and efficient. The rooms are large, well equipped and comfortable. Each room has a large balcony with two sun loungers and a table with two chairs.
There are two large pools. The lower level one is family friendly and the upper level one is quiet. A small bar at the upper pool serves drinks and snacks (Pool Lounge) and there is a bar with a restaurant near the lower pool (Il Taglio). The large restaurant (The Larder) – partly outside, partly inside, serves a very comprehensive breakfast buffet. Everything from sparkling wine, juices, cereals, breads, cold plates, cooked breakfasts, made to order omelettes and hot drinks. The service is excellent even at busy times. Food and drinks were regularly replenished. Overall a relaxing place for breakfast. The Larder also offers a buffet dinner and there is a waiter service restaurant (Filini).
The hotel also has a Spa, a gym and a Kid’s Club (including a small toddlers’ playground) and a range of sports facilities for those looking for an active holiday.
One of the best features of the hotel is its location – a short 15 – 20 minute walk along a wide paved path to the centre of Puerto de Mogan - an attractive fishing port with charming backstreets, many restaurants, a lively beach and ferries along the coast.
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Ian
2 Mar 2023 - 8 Mar 2023
reviewed on expedia
5 out of 5 stars
The two large pools meant the adults could have a relaxing swim whilst the child friendly pool meant the families could also have a great fun time too.
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Derek
23 Jan 2023 - 30 Jan 2023
reviewed on hcom
5 out of 5 stars
Excellent hotel kind attentive staff nothing to much trouble . Will be going back next year for sure wen . One suggestion create a family area for evening meals with play area for children nearby.
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Jeremy
13 Jan 2023 - 18 Jan 2023
reviewed on hcom
4 out of 5 stars
Tried to reserve a quiet room in advance - in the tranquility zone. They couldn’t do. Allocation on arrival and yes ended up with a room above the kiddies pool and all that goes with it.
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Marc
23 Aug 2022 - 30 Aug 2022
reviewed on hcom
5 out of 5 stars
Brilliant hotel, had everything we could need and only a 10 minute walk to the beach/restaurants. Very family friendly, lots of activities and the staff all very friendly.
The kids loved the pools, rock climbing and it was great how safe the hotel felt. 100% recommend
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Gillian
11 Jul 2022 - 15 Jul 2022
reviewed on hcom
5 out of 5 stars
It was amazing the choice of breakfast was great fresh cooked omelette fried eggs the amount of sun beds were great having a choice kid pool Area or adults quiet area was brilliant beds so comfy and air conditioning was good all night Overall five stars
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Paul
16 May 2022 - 23 May 2022
reviewed on hcom
5 out of 5 stars
Stunning hotel in a pretty, quiet location.
Good choice and quality amazing.
Staff friendly and accommodating.
Lovely pretty resort that was ideal for couples.
Excursions great too.
Hotel cleaned to a high standard, no complaints at all.
Would highly recommend.
Everything closed down around 11pm so hotel quiet, no large groups.
Separate quiet adults pool away from activities and children.
Gym and spa fantastic.
We had a couples massage which was on our last day prior to going home.
Again no complaints.