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Occidental Bilbao

4 star hotel
Connecting rooms
8.4/10 Very Good
(581 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

Nearby attractions

Occidental Bilbao is located in Begoña, a neighborhood in Bilbao, and is near a metro station. Begoña BasIlica and Arriaga Theater are local landmarks, and some of the area's activities can be experienced at Funicular de Artxanda and Club Deportivo Ganguren Golf. Museo Marítimo Ría de Bilbao and Maritime Museum are also worth visiting. Guests appreciate the hotel's convenience to public transportation: Santutxu Station is 7 minutes by foot and Basarrate Station is 12 minutes.

Popular amenities

Family friendly

Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 7:30 am–10:30 am: eur 16 per person
Room service available

Spa

Aromatherapy
Body scrubs
Body treatments
Facials
Massages
Sauna
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

Fitness center
Full-service spa
Sauna
Seasonal outdoor pool

Outdoor

Garden
Pool sun loungers
Terrace

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Smoke-free property

Nearest Airport

Airplane
Bilbao Airport
5 km from this hotel
map

Reviews that mention...

Family Reviews

for Occidental Bilbao
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

50%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Occidental Bilbao

Latest reviews (2)

N

Nicola

26 May 2023 - 27 May 2023
reviewed on hcom

3 out of 5 stars

Lovely hotel but lots of hidden charges. Do not be fooled by the image of the pool. In the small print you can see it’s only open June to September despite being on the images all year round. We were there on 27th May and it was closed despite being 25 degrees outside. The indoor pool is part of the spa so you have to pay extra for it, and children are not allowed to use it. Really disappointing. I may have missed this information on the property details, however I feel it was very misleading as much of this information was only visible in the fine print.
A

1 Jul 2022 - 4 Jul 2022
reviewed on hcom

5 out of 5 stars

We had a great time here. Good location to walk to the old town and close to the metro. Hotel is in great condition and very clean throughout, including the rooms. Nice pool setup. Most of all, the staff are great - really friendly and helpful. We were staying with a baby and the experience was very positive, they looked after us brilliantly.
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