Paradise City

Good place to play with children.

My family stayed here overnight before flying out of Seoul- Incheon. Very convenient. Rooms were delightful. Overall staff was very helpful. English is a little difficult. Restaurants in the hotel are pricey, but the food court in the attached mall has many options. We'd stay here again.

Hotel isn’t foreigner friendly, not 5 star service. Basically they can’t help you with anything and even will charge for slices of lemon. Got food poisoned from the room dining. It’s big and very closed to ICH airport. So many local families with kids come to play takes all the amenities and stuff, restaurants open late and close early if you are visiting and have to get stuff before and after the flight depends on the time there’s nothing but room dining. Which they won’t accommodate what so ever. This hotel is definitely not a 5 star hotel but more like a casino resort hotel. Places for kids to walk around and play but very weird and wonderland is also really weird. Outside the hotel is better to walk. Hotel service is not kid/family friendly at all nor business friendly. Very slow and dumb. Hard to communicate even in Korean as they don’t do any accommodations.

Great hotel with beautiful outdoor pool that my family really enjoyed. Also, the property offers many other dining options.

The hotel is beautiful, and have lots of things to do. But their staff is not personable. For example, we have one toddler and one young children, and tons of luggages, and no staff offered any help with the luggage after we enter the hotel. They seems very business, not caring. They should work on improve it.

The place has many restaurants, good for family, Excellent service from staffs; I asked change my room, it was a little too warm for me. They moved me to room with balcony. I really enjoyed the stay.

The hotel is focused on family. Way too busy, lots of kids. Restaurants are expensive, 5 US dollars for one tiny Chinese dumpling. The food at the food hall was hard to swallow. The dried fish dish (Korean style) smelled awful. And it costed 24 US dollars.

Great stay with family of all ages