Atrium Beach Resort and Spa St Maarten a Ramada by Wyndham

We stayed at Atrium to be closer to airport and on a beach. Room was bright and very spacious. Complete kitchen but there was no soap or dishwasher cubes to clean. Restaurants and grocery store within a five minute walk. Pools are nice. Beach is very calm and would be great for children to play.

Loved the property. Always wanted to stay there as a child. Could see that the property is dated but it was so clean, the bed was so comfortable. I slept well. Although not a fan of the elevator, I stayed on one the top floors with my spouse. The view was one of the most amazing views ever!!! Check In I found the check-in agent to be a bit brash. She did not seem welcoming. The other ladies I met like Dawn and other were warm and lovely. I also met a houskeeping attendant who was so warm and bubbly. This made the stay even better. I definitely will be back.

Very mediocre stay, overall. The room/suite was .... fine. Contrary to description, there was no bathtub or washer-dryer. Wifi was spotty and slow. Housekeeping was not daily, but every 3 days. (We checked in on Sunday. There wasn't a proper cleaning until Wednesday, and none after that.) We asked for extra bath towels and had to practically beg and explain why we needed them before we finally got them. On one of the nights we were there, the water was shut off for several hours, and no compensation was offered, beyond a cursory "apology" letter. The hotel offers a "free" shuttle to Philipsburg that is supposed to leave at 11. At 11:15, I asked where the shuttle was and was told it was about 15 minutes away. No apology. No explanation. Then, the driver demanded that each of us pay him $7, despite the shuttle being advertised as free. The rental car company that works with the hotel gave us a car that had expired license plates, which a friendly police officer pointed out to us. The rental car company associate basically shrugged this off when we told her. The hotel is decent - it is on the beach, but has no hotel bar (the bar nearby is not associated with the hotel, so you can't charge to the room), and the hotel pool is basically a glorified kiddie pool. It's tiny and shallow. It wasn't a terrible experience, but for the price, and considering the "resort" in the title, I was disappointed.

Our family had a great stay at the Atrium. Very nice beach and centrally located in walking distance near food markets, restaurants and activities. We rented a double room site for our family which provided plenty of space to spread out and had a great view of Simpson Bay. The staff was very helpful and the room was always clean. Definitely would stay at the Atrium again.