Golden Residence Hotel

We enjoyed staying at golden residence. Location was great, breakfast bar with lots of different options available, housekeeping was excellent. Although recenption staff were friendly they wouldn’t provide any information unless you ask them and I think hotel is missing some kids entertainment when we had heavy rainy days.

Everything is good, staffs are helpful. My 1st room was at the top floor (sea view)and you can felt the heat like the sauna room but they gave me a small fan for my 1st night because they said they are still fixing their air conditioning. I couldn't sleep that night even though the balcony door and wundows were opened. My room just facing the main road and the traffic woke me up at 5am. They agreed to change a room for me which facing another side (partial sea view). I don't like the old lady receptionist said that the others who stsyed at the top floor like me have no complaint at all. It showed that i sm the only one who complaint to them. Excuse me, I am not them, I paid for my entitlement,your hotel clearly stated that with air conditioning and that'swhy i paid more for this. No air conditioning with 26*and sorry i can not sleep with this heat! She was "trying" to be nice to me but i can felt her " rudeness".I asked her where's how to go to the beach and she just said "go up there and turn left and you'll see"but my family and I had been walked for 15 mins still cant find the beach and i have to use my google maps to help (a small narrow way which you will not notice). But other staffs were very nice and friedly. The hotel is provided breakfast and i have read many reviews said their breakfast is nice,yes but almost every day are the same. I like this hotel a lot but I wont stay during the summer holidays until they have fix their air conditioning.

Very good location,amazing views from room,helpful and friendly staff,breakfast was very rich and tasty with every day different home made cakes.When we travel with family we always choose 4 star hotels and we have something to compare them with,we think this place is worth more then 4 star.We will definitely go back again.