Amendoeira Golf Resort - Apartments and villas

I have rated this property highly for the accommodation and the staff however without those my rating would be lower as when I booked I requested an early check in which I know cannot be guaranteed, when we arrived at 11:50 we were told was not ready and to come back at 2pm which I did and was told the room was not ready and to come back at 4pm, the advertised check in time, all this time we as a family of 5 purchasing drinks and ice cream. We went back at 4pm to be told that room would not be ready until 5:30pm !!! When we finally got to our room at 5:30pm the cleaners were still in the room, we were told that the delay was due to the previous guests refusing to exit the room at 10am as they had a late flight. The management told me they had requested a late check in which was contrary to what we were told, my point is why if we had requested an early check in why allocate us a room where someone has requested a late check out, at no time whilst waiting were we offered a complimentary drink or ice cream.

On a 48 hour stop over, we didn't get in to the apartment until 5.30pm (despite arriving at 2.30pm), and had to be out of the apartment by 10 am, so it literally is somewhere to rest your head, don't expect to be there during the day of arrival or departure! Would never stay again, the cleaners were still there when we arrived at the aparment, after they left, there was still a fleece in the wardrobe, and rubbish in the bedrooms. Its in the middle of nowhere, you need to call reception to get a bus to pick you up to take you to the main reception area for dinner or breakfast, it's not nearby. As for the nearest shop or offsite restaurant, you would need a car, it's a very isolated apartment . Nothing is designed with children in mind, sinks in the bathroom are too high for them to wash their face or brush their teeth, if you use conditioner in the shower, you are taking your life in your hands as there are no shower mats, and my daughter was left with a scratch all down her leg from the mattress in the sofa upstairs, so there was no way anyone could sleep on that - you'd be up at the crack of dawn anyway as the curtains didn't meet in the middle or block out any sunlight. The breakfast restaurant had no aircon on, so a total sweatbox also had only 3 cereals, and no pancake like most hotels have these days - complete breakfast fail in the kids eyes. Coffee machines were left without cups, and other items were constantly running out it was chaos!