1/29

Herald Suites Polaris

3 1/2 star hotel
9/10 Excellent
(303 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.

Nearby attractions

Located in Makati, Herald Suites Polaris is in the city center. The Mind Museum and BGC Arts Center are cultural highlights, and some of the area's attractions include Manila Zoo and Star City. Looking to enjoy an event or a game while in town? See what's going on at Rizal Memorial Sports Complex, or consider a night out at Oasis Manila. Guests appreciate the hotel's location for the nightlife.

Popular amenities

Family friendly

Laundry facilities
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee daily 6 am–10:30 am: php 305-353.80 for adults and php 305-353.80 for children
Room service available

Spa

Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Turndown service

Accessibility

Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Ninoy Aquino International Airport
6 km from this hotel
Clark International Airport
86 km from this hotel
map

Reviews that mention...

Family Reviews

for Herald Suites Polaris
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Herald Suites Polaris

Latest reviews (2)

d

david

28 Oct 2023 - 1 Nov 2023
reviewed on orbitz

4 out of 5 stars

Great place if internet not important so much and tv like news and children ch not easy to watch .bring your equipment. Place very center for eating transportations. Staff very useful.
O

Oliver

17 Oct 2023 - 23 Oct 2023
reviewed on orbitz

5 out of 5 stars

We extended our time here and stayed more than two weeks here. We can only speak highly of this remarkable hotel. After spending an extended period in the Philippines and being rather underwhelmed by the general attitude towards tourists, we consider ourselves incredibly fortunate to have spent our final days in this hotel. Not only does this hotel meet international hospitality standards with impeccable service, but there was also a standout individual, Assistant Resident Manager Mr. Mark De Guzman, who left us utterly speechless. While we were dealing with several family crises back home, Mr. De Guzman was like an angel to us. He was warm, understanding, and incredibly patient. He made us feel that whatever we needed, whatever we asked for, it was his top priority. His hospitality was beyond measure, and it's an immense privilege for the hotel to have him representing them. We will definitely return when we have the chance, and we highly recommend everyone to experience this exceptional Filipino hospitality. For us, this is the only place in Manila from now on.
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