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City Garden GRAND Hotel

5 star hotel
Kids stay free
9.2/10 Wonderful
(1036 verified Hotels.com guest reviews)
See verified family reviews (13)

generated by AI based on family reviews

Overview

City Garden GRAND Hotel offers families spacious rooms and a great rooftop pool area, perfect for relaxation. The hotel also boasts a delicious breakfast buffet with many options and is conveniently located near restaurants and shopping, as well as Manila Airport. While some guests have noted occasional issues with service and elevator wait times, many praise the courteous staff and the overall value for money.

Guest highlights

The rooftop pool area is perfect for kids.
The delicious breakfast buffet offers many options.
The convenient location near restaurants, shopping, and the airport.

About the hotel

This hotel features 2 restaurants, an outdoor pool, and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.

Nearby attractions

City Garden GRAND Hotel is located in Makati Downtown, a neighborhood in Makati, and is near the airport and near a metro station. The Mind Museum and Manila Zoo are local attractions and those in the mood for shopping can visit SM Mall of Asia and Power Plant Mall. Star City and Manila Ocean Park are also worth visiting. Guests love the hotel's central location.

Popular amenities

Family friendly

Laundry facilities
Outdoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
2 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 7:00 am–11:00 am: php 850 for adults and php 425 for children
Coffee/tea in common area(s)
Room service available

Spa

Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Fitness center
Outdoor pool
Spa services
Spa tub

Outdoor

Pool sun loungers
Rooftop terrace

Conveniences

Banquet hall
Elevator
Front-desk safe

More

Designated smoking areas

Nearest Airports

Airplane
Ninoy Aquino International Airport
6 km from this hotel
Clark International Airport
86 km from this hotel
map

Reviews that mention...

Family Reviews

for City Garden GRAND Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

13 reviews

Review data

5 star reviews

69%

4 star reviews

15%

3 star reviews

0%

2 star reviews

0%

1 star reviews

15%

We have selected a sample of reviews which reflect what families have said about City Garden GRAND Hotel

Showing 1 - 10 of 13 reviews

Latest reviews (13)

V

Vilma

10 Jul 2024 - 12 Jul 2024
reviewed on orbitz

5 out of 5 stars

Everything is awesome, spacious rooms rooftop has a good ambiance at night, and the kid's enjoy the swimming pool and the jacuzzi.
M

Marian

22 Jun 2024 - 25 Jun 2024
reviewed on expedia

5 out of 5 stars

Very clean and the staff are courteous. We arrived from the US early around 8am they accomodated us for early check in without additional fee. I will recommend this hotel to my friends & family. Continue the great job.
G

Gordon

31 May 2024 - 1 Jun 2024
reviewed on hcom

5 out of 5 stars

Booked a last minute stay to be close to the Venice Grand Mall in Taguig City, Philippines. Spent the night before flying back home overseas after visiting family. Great value for money. Superb check-in and check-out. Plenty of restaurants nearby as well as ample shopping in the surrounding area. Great rooftop pool and restaurant to enjoy. Manila Airport is only a 15-20 min drive away. Highly recommend to travellers. Would return in future.
a

aiden

28 Apr 2024 - 30 Apr 2024
reviewed on expedia

4 out of 5 stars

We enjoyed our staff, we especially loved the rooftop pool area for our kids. We also enjoyed the beautiful view. The only negative comment I have is regarding the food at the restaurant, it really could use some work, but other than that we enjoyed our stay.
K

Kristin

10 Jan 2024 - 11 Jan 2024
reviewed on expedia

5 out of 5 stars

If you are looking for a great place to relax during a long layover, this is perfect. It was everything we needed and more. Extra bed at no additional charge for our child. Early check in. We even enjoyed massages booked the same day at the spa. Perfection.
e

evangeline

19 Oct 2023 - 24 Oct 2023
reviewed on expedia

1 out of 5 stars

This place is a red districts surrounded by prostitution in and out of the hotel foreigners who looks like they already know why they are staying in this hotel, the lobby was full of girls or lady boys thats waiting for a pick up,,, not good for a family.
C

CATHERINE

9 Oct 2023 - 11 Oct 2023
reviewed on wotif

5 out of 5 stars

The accomodation and amneties as well as rooftop view and dining as well pool my baby enjoy.
A

Angelica

25 Jul 2023 - 26 Jul 2023
reviewed on wotif

1 out of 5 stars

When I checked in for my family (2 rooms) I was told that my reservation for my second day was cancelled and I didn't pay for it. So I asked the reception staff to double check her records and she found out that she was wrong, but she never apologized. I also asked her if I could make a reservation for the Firefly Rooftop restaurant for tomorrow night and she said there's no need. She said it was closed for today, but it will be open for tomorrow. The following morning, we wanted to eat there for breakfast so my husband called the reception and asked if it was open for breakfast and he was told that it was. So we proceeded to go to the 32nd floor and when we got there, it was closed! In the afternoon, we were told that we need to pack our things because they need to move us to other rooms because they need to repair something on the floor where our rooms are. They were asking us to do it that morning in such a short notice. I refused because we have an appointment that morning. They took my room keys so we could not go back to our rooms. I asked if they knew about this last night before they checked us in, but they didn't answer. I also asked what compensation they will give us for all this trouble and the reception staff just shrugged her shoulder. This hotel lacks transparency and do not care for the inconveniences they created their guests.
C

Candice

9 Jul 2023 - 11 Jul 2023
reviewed on wotif

5 out of 5 stars

Staff and rooms were impeccable. Was a lovely rest for our family. The buffet was good too. Would highly recommend.
A

Analyn

21 May 2023 - 23 May 2023
reviewed on wotif

5 out of 5 stars

It was a well spent time with family. The fool was well enjoyed by my kids..
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