Hotel Elizabeth Cebu

I have stayed at this property many times over the last seven years and found the staff to be excellent. The hotel is rather aged, but they do their best to keep it looking as good as possible. Breakfast on some days is superb and other days, often lacking of food selection, and often times they do not refill in a timely fashion. I am surprised that they can have anywhere from 30 to 150 people, dining for breakfast, and yet they have one small toaster that can handle two pieces of bread. The restaurant staff is very pleasant and efficient and keep the area very clean. I keep coming back because it's the kind of hotel that can make you feel at home. One of the best highlights is the Ayala Center Mall is just a three minute walk and a very large metro grocery store that has absolutely everything at your fingertips. Sometimes breakfast is included in the room charge and other times it is not depending on who you book with and what rate you can find online on third-party websites. But the cost of the breakfast is very reasonable. Should you have to pay and very young children are often charge only once for two children. The location is very centralized and convenient. Are they 24 hour 7-Eleven store just a three minute walk away? The biggest highlight is the front desk, staff and supervisors as they are fast and efficient and pleasant and helpful as can be. The hotel is very safe are they doorman 24 hours a day and the porters are efficient and pleasant.

The staff and guest service was amazing. This made up for the dated-ness of the furniture and the room. Unfortunately, we experience tiny cockroaches that came out of the bathroom drain. Hence the lower score on cleanliness. We weren't too freaked out but other guest in the future may well be. We would definitely still recommend this hotel to family and friends staying in Cebu City.