1/29

W Panama

5 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Additionally, a health club, a poolside bar, and a rooftop terrace are onsite.

Nearby attractions

Located in Panama City, W Panama is in the city center. National Bank House Museum and Museum of Natural Science are cultural highlights, and some of the area's activities can be experienced at Panama Audubon Society and El Peñón. Looking to enjoy an event or a game while in town? See what's happening at Maracana Stadium or Estadio Nacional Rod Carew.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Outdoor pool

Wifi

Available in all rooms: wifi (usd 10 per day)
Available in some public areas: wifi (usd 10 per night)

Food and drink

2 bars/lounges and 1 poolside bar
2 restaurants and 1 coffee shop/cafe
24-hour room service
Breakfast available for a fee: usd 15-35 per person

Spa

Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Roll-in shower (select rooms)
Valet for wheelchair-equipped vehicle
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchair-width doorways
Wheelchairs available on site

Things to do

24-hour pool access
3 spa tubs
Aerobics classes
Fitness center
Outdoor pool
Spa services
Yoga classes

Outdoor

Free pool cabanas
Pool sun loungers
Pool umbrellas
Rooftop terrace

Conveniences

Elevator

More

Smoke-free property

Nearest Airport

Airplane
Tocumen International Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for W Panama
star-fullstar-fullstar-emptystar-emptystar-empty

2 out of 5 stars

1 reviews

Review data

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We have selected a sample of reviews which reflect what families have said about W Panama

Latest reviews (1)

D

Daniel

22 Dec 2023 - 26 Dec 2023
reviewed on hcom

2 out of 5 stars

I’ve been to over 80 countries and stayed in many W Hotels and as of right now I have to say I cannot recommend this hotel. The room was not ready for an hour after checkin in time. They said they were working on a mechanical issue in our room and no other rooms were available. That’s hard to believe because I looked online at the same moment and our SAME room type was available for booking. The app for ordering at the pool doesn’t work. The restaurant doesn’t answer their WhatsApp and says they are full (even for paying hotel guests!!!) for Christmas events. When we finally got a reservation for Christmas Eve dinner, it was just the two of us and three other tables in the whole restaurant. Not full at all. Not even half. The spa doesn’t answer their WhatsApp at all. It takes a long time to get any kind of service. No department in this hotel answers the WhatsApp even though they tell you to communicate via WhatsApp. I’m not kidding when I say I would take hours to get answers. Our driver tried to charge us extra and he was texting while driving us to the hotel. The hotel arranged the driver. Totally unsafe. I can’t recommend it for now. The pool has very few chairs for use. They have room for more. The hotel was not designed with the sun at the pool in mind as you don’t get sun until about 1pm, so just know that in case you like warmth for the poolside. Also something I’ve never seen in a W except this one: if you take a toiletry from your room it is $75!
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