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Sofitel Auckland Viaduct Harbour

5 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(1004 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

This smoke-free hotel features a marina, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.

Nearby attractions

Sofitel Auckland Viaduct Harbour is located in Auckland Central Business District, a neighborhood in Auckland, and is in the entertainment district and on the waterfront. ASB Waterfront Theatre and New Zealand Maritime Museum are cultural highlights, and travelers looking to shop may want to visit Victoria Park Market and Commercial Bay. Traveling with kids? Consider Weta Workshop Unleashed and Auckland Zoo. Discover the area's water adventures with sailing, surfing/body boarding, and boat tours nearby, or enjoy the great outdoors with hiking/biking trails.

Popular amenities

Family friendly

Babysitting (surcharge)
Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Buffet breakfast available for a fee daily 6 am–10:30 am: nzd 45 per person
Coffee/tea in common area(s)

Spa

6 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage/treatment rooms
Reflexology
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Full-service spa
Indoor pool
Sauna
Spa tub
Steam room

Outdoor

Marina onsite
Terrace

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Smoke-free property

Nearest Airport

Airplane
Auckland International Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for Sofitel Auckland Viaduct Harbour
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

50%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Sofitel Auckland Viaduct Harbour

Latest reviews (2)

S

Sienna

22 Oct 2022 - 23 Oct 2022
reviewed on hcom

5 out of 5 stars

Absolutely amazing getaway for long weekend for local family. We booked with10 years old child and they provided rollaway bed which I forgot to request! - very comfortable too. Pool and gym was clean and all showers in the pool also connected to Spa shower so all top quality experience. their pebble water pond create a relax and remote feeling from the busy Auckland city. Continental Breakfast buffet was simple but all fresh and tasty- overnight oats were so good. We ordered cafe style breakfast menu as well. All very tasty. It is free breakfast for kids.
A

15 Apr 2024 - 17 Apr 2024
reviewed on hcom

3 out of 5 stars

Not very welcoming for families. When we got off the car the staff even asked if we were in the right hotel. I am pregnant with two kids on a staycation. Many staff won’t say hi unless you’re wearing a suit. The ambience is cold and boring but the facilities are top notch and new. Bathtub in room is great, amenities smells amazing and they’re Balmain. Breakfast is lovely too, but being a French hotel expected their croissants to be better. Service was definitely not what I’ve experienced in five star hotels, but the facilities (indoor pool and indoor jacuzzi!) were great. May be best for couples or business travellers
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