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Novotel Auckland Airport

4 1/2 star hotel
9.2/10 Wonderful
(1124 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Novotel Auckland Airport is a convenient and family-friendly hotel, perfect for travellers with early flights. Families appreciate the spacious rooms, which can comfortably accommodate a portacot, and the excellent breakfast buffet. While the hotel is busy, the staff are generally kind and helpful. The hotel's location near a supermarket is also a plus for families.

Guest highlights

The spacious rooms that comfortably fit a family with a baby.
The excellent breakfast buffet.
The kind and helpful staff.

About the hotel

This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and a business center.

Nearby attractions

Novotel Auckland Airport is located in Auckland Airport, a neighborhood in Auckland, and is near the airport. Otuataua Stonefields and Papatoetoe Old Railway Station Building are local landmarks, and some of the area's activities can be experienced at Titirangi Golf Club and Queens Wharf. Butterfly Creek and Treasure Island Adventure Golf are also worth visiting.

Popular amenities

Family friendly

Babysitting (surcharge)
Free cribs/infant beds
Laundry facilities
Soundproofed rooms

Wifi

Available in all rooms: free wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
24-hour room service
Full breakfast available for a fee daily 5:00 am–10:30 am: nzd 34 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Fitness center

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas
Tv in lobby

Nearest Airport

Airplane
Auckland International Airport
1 km from this hotel
map

Reviews that mention...

Family Reviews

for Novotel Auckland Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

0%

2 star reviews

25%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Novotel Auckland Airport

Latest reviews (4)

S

Sharron

12 Apr 2024 - 13 Apr 2024
reviewed on wotif

5 out of 5 stars

Excellent airport hotel as very quiet, clean and friendly. Great breakfast buffet too. Have stayed twice now and will again. Family of 2 adults and 2 children.
M

Melissa

23 May 2023 - 24 May 2023
reviewed on hcom

5 out of 5 stars

Very convenient stay before an early morning flight. Spacious for 2 adults and baby using portacot. Food options nearby including supermarket approx 20min walk
L

Linda

10 Apr 2023 - 11 Apr 2023
reviewed on wotif

2 out of 5 stars

Receptionist lovely at first, waived cc surcharge if i paid online. But when i went to pay on my phone, i was slow - had to top up my account. She became frosty, implied i was just some old woman. Ageist. Sure, I am 64, but live in 3 countries at once for family, work, & phd, & am also a property developer. Many bank accounts & 3 phones to juggle. She said loudly to man behind me 'Sorry about that'. So i am just a 'that'.
A

4 Mar 2024 - 5 Mar 2024
reviewed on hcom

4 out of 5 stars

The location is perfect for early flights. Parking is not available but we knew it so it was ok, we could park for a while for our check-in. The hotel is very busy, needed to wait in the line for check-in(Its also hard to reach by phone call from room to reception.). Liked room and staffs were kind, breakfast was great too. But one thing we were disappointed, we asked for the complimentary baby cot in advance, and already had reply emails of hotel that they will prepare it for free too. But when we checked our room there was nothing so my wife asked again, and they said its 60 NZD. We checked and asked once again(it was also still written on hotels page about the complimentary baby cot, so we showed it). Then they said sorry and its free, and they prepared it for us. I think they got confused with an extra bed. I hope their service can be improved next time. Thanks!
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