Sheraton New Caledonia Deva Spa & Golf Resort

Great place to stay. Beautiful area to explore. Breakfast buffet was great but very limited dinning options for lunch and dinner. Wish we would have booked a room with a kitchen. The on-site dinner option opened too late for us as we have two young children and there is no other onsite option other than 4 pizzas to choose from. Even when going into the nearest towns, restaurants opened too late so it was hard to find something decent to eat. As we expected for the time of year the main pool was freezing but we packed the kids wetsuits and they were still happy to swim. The little heated pool was a good temperature to swim in but could get busy. We had a great stay but would probably not return until the kids club is opened back up.

We had a lovely relaxing few days as a family visiting from Australia. It was luxurious, quiet and clean and the staff were lovely. We had a hire car and went for a drive one day to break up our stay as we are not into golf and found it a little too quiet and relaxing. The beach is beautiful but is shallow seagrass for a long way out. We used the paddle boards to go out a fair way and look at the coral from above but didn't snorkel - it seemed too far out. We saw turtles out there from the paddle boards though. The pool and surrounds was lovely. The breakfast and dinner buffet were both good.

The resort is beautiful and so are the rooms, our room overlooked the golf course and it was easy to call to the front desk to request a pick up by golf cart at all hours. The staff are very pleasant and although English isn't widely spoken, communication was very easy. The room was very clean and spacious, the pics don't do it justice! The drive is easy from Noumea and the route scenic. Breakfast and dinner too was delicious and is so large, you won't really need lunch, but there is an open bistro of sorts right on the water by the pool. Great place for adults and kids alike.

From the moment we arrived, unfortunately the service was not superb. We arrived later at night and were handed a terrible map and informed there was no room service. I was able to work out on my own that there was indeed take away options available and a shuttle to your room. That first impression really was the tone for the rest of the trip. We moved from our standard room to a suite as the room was not up to par. Not reflecting as per the images provided nor a reflection of the price paid. The suite however was very nice. The location is amazing although extremly isolated so if you do go i would recommend getting a hire car. The activities around are based around water, but do you own research and bookings. If you are after sensational food and service this isnt the location for you. You get far more bank for your buck going to Thailand and they seem to want to accomodate and create a lasting experience far more. Also the kids club we found out has been closed for three years due to carona even though images indicate there being a kids club available and was a huge part of us selecting this location. The staff mostly stood around talking and little requests like water were an inconvenience. Positives were the golf, pool and beautiful location. Its a real shame that they cant seem to orgainise themselves as the hotel has the ability to be great if they could find staff that cared.