Sheraton New Caledonia Deva Spa & Golf Resort

Great place to stay. Beautiful area to explore. Breakfast buffet was great but very limited dinning options for lunch and dinner. Wish we would have booked a room with a kitchen. The on-site dinner option opened too late for us as we have two young children and there is no other onsite option other than 4 pizzas to choose from. Even when going into the nearest towns, restaurants opened too late so it was hard to find something decent to eat. As we expected for the time of year the main pool was freezing but we packed the kids wetsuits and they were still happy to swim. The little heated pool was a good temperature to swim in but could get busy. We had a great stay but would probably not return until the kids club is opened back up.

We had a lovely relaxing few days as a family visiting from Australia. It was luxurious, quiet and clean and the staff were lovely. We had a hire car and went for a drive one day to break up our stay as we are not into golf and found it a little too quiet and relaxing. The beach is beautiful but is shallow seagrass for a long way out. We used the paddle boards to go out a fair way and look at the coral from above but didn't snorkel - it seemed too far out. We saw turtles out there from the paddle boards though. The pool and surrounds was lovely. The breakfast and dinner buffet were both good.

The resort is beautiful and so are the rooms, our room overlooked the golf course and it was easy to call to the front desk to request a pick up by golf cart at all hours. The staff are very pleasant and although English isn't widely spoken, communication was very easy. The room was very clean and spacious, the pics don't do it justice! The drive is easy from Noumea and the route scenic. Breakfast and dinner too was delicious and is so large, you won't really need lunch, but there is an open bistro of sorts right on the water by the pool. Great place for adults and kids alike.

Do not recommend at all! Food is disgusting and so expensive, couldn’t go to dinner as my sister was allergic to the cats that were roaming all around and jumping on the tables eating food off peoples plates. Not much of a beach doesn’t look like the pictures. We took a taxi into town to get food and the taxi guy was such a rip off he charged per person cost 4 people 140 AUD to go 20 mins into town. Do not send your kids to kids club as a child there who happened to be a staff members child was bullying and physically hurting kids when we told staff about this they said my nephew was not welcome there because he has autism even tho we had told the staff when we dropped the kids off. This holiday was the biggest waste of time and money.

What a disappointment! This is a very nice resort, and my wife and I paid extra to get a beach-side bungalow, which was excellent. We were very happy about that. However...What we didn't count on was that the place was full with young families. So full, that we couldn't sit by pool as all chairs were taken; families had even taken chairs from the beach-side restaurant to sit on . The hotel also run out of pool towels as there were simply too many people there. Another big disappointment was the lack of transport options to and from the resort. The hotel seemingly has only one shuttle run per day at midday. Taxis are non existent- especially to take you on a 2 hour journey north from the airport to the hotel. My wife and I, and one other passenger, were made to wait 3 hours at the airport (for another arriving plane) before our driver would take us to the hotel. There were no taxis or any other options available to us. Normally I'd book Private transfers directly with the hotel when arriving, but it just wasn't available to us on this trip. When we tried to secure the hotel transport for the return leg, we were told that it wouldn't be leaving until too late. To their credit, hotel management did provide a free cocktail each for the inconvenience on arrival...but it still doesn't; make up for losing half a day of precious holiday time. Overall - I can't recommend this as a couples escape.

From the moment we arrived, unfortunately the service was not superb. We arrived later at night and were handed a terrible map and informed there was no room service. I was able to work out on my own that there was indeed take away options available and a shuttle to your room. That first impression really was the tone for the rest of the trip. We moved from our standard room to a suite as the room was not up to par. Not reflecting as per the images provided nor a reflection of the price paid. The suite however was very nice. The location is amazing although extremly isolated so if you do go i would recommend getting a hire car. The activities around are based around water, but do you own research and bookings. If you are after sensational food and service this isnt the location for you. You get far more bank for your buck going to Thailand and they seem to want to accomodate and create a lasting experience far more. Also the kids club we found out has been closed for three years due to carona even though images indicate there being a kids club available and was a huge part of us selecting this location. The staff mostly stood around talking and little requests like water were an inconvenience. Positives were the golf, pool and beautiful location. Its a real shame that they cant seem to orgainise themselves as the hotel has the ability to be great if they could find staff that cared.