Hampton by Hilton Amsterdam / Arena Boulevard

Had a very nice stay. Nice and friendly staff. Nice free breakfast especially if you come here with kids. Apart from the water clogging the shower, have to be bit conscious so that water will not overflow into the room.I will come and stay here again.

The room was nice and clean, the staff were friendly. The air-conditioning didn't work. For the three nights we stayed the hottest outside temperature was 36C the room was 26C when we returned, and went up to 27C for most until after bedtime (we have a night light for our children that shows temperature). The air-conditioning was set to 18C and did nothing. When reporting this staff said it's part of a central system so it will be working - it wasn't. They said they'll tell the engineer but it still didn't work the following day. When getting a drink in an evening when kids were asleep staff said the glasses couldn't go up to the room "because cleaners don't bring them back", facing the prospect of drinking alone I had to negotiate that I'd bring them down. Staff were unaware of all menu items. When it rains there's a major leak in the breakfast area, but doesn't really cause an issue. In the evenings it isn't quiet, many other rooms can easily be heard. When the kids are in bed we couldn't put the TV on as it's about 65" and locked to maximum brightness so it woke the kids.

Breakfast was really good especially for kids . Staff welcoming and friendly. There were inconsistencies in cleaning, but staff were helpful when they were informed about it. Location was good, really close to metro and getting to and from Amsterdam Centraal.

It was very nice, so convenient location, literally walked out of hotel to catch a train. I would definitely recommend this hotel to all my friends and family

Very slow and inefficient reception service, personell not so friendly and accomodating. No room for flexibility especially with an 8-month old, baby bed is useless without mattress, food is not good, dry and tasteless and limited choices.

The hotel was brilliant, very clean & beautiful. It was what the family wanted.