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Hard Rock Hotel Amsterdam American

4 1/2 star hotel
9/10 Excellent
(788 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The Hard Rock Hotel Amsterdam American is a great option for families visiting Amsterdam. Reviewers consistently praise the hotel's convenient location, allowing easy access to museums, the Anne Frank House, and various restaurants and shops. Families appreciate the comfortable and well-appointed rooms, some with canal views, and the friendly, attentive service provided by the staff. While some have noted minor issues with room assignments or noise levels, the overall experience is overwhelmingly positive.

Guest highlights

The hotel's convenient and central location, close to many attractions and amenities.
The comfortable and well-appointed rooms, some with beautiful canal views.
The exceptional and attentive service from the friendly staff.

About the hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a meeting room are onsite.

Nearby attractions

Hard Rock Hotel Amsterdam American is located in Amsterdam City Centre, a neighborhood in Amsterdam, and is in the entertainment district. Van Gogh Museum and Anne Frank House are cultural highlights of the area. Looking to enjoy an event or a game while in town? See what's happening at Olympic Stadium or Johan Cruyff Arena.

Popular amenities

Family friendly

Laundry facilities
Mini-fridge

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 25+ mbps

Food and drink

1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee daily 7:00 am–11:30 am: eur 26.50 for adults and eur 12.50 for children
Coffee/tea in common area(s)

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Shopping

Outdoor

Terrace

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Renovated entire property - december 2019
Smoke-free property

Nearest Airports

Airplane
Amsterdam Airport Schiphol
10 km from this hotel
Rotterdam The Hague Airport
55 km from this hotel
map

Reviews that mention...

Family Reviews

for Hard Rock Hotel Amsterdam American
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hard Rock Hotel Amsterdam American

Latest reviews (4)

M

Marlon

22 Dec 2023 - 27 Dec 2023
reviewed on hcom

5 out of 5 stars

Everything was better than expected. The staff was friendly and helpful. The hotel lobby, restaurant and public areas were absolutely beautiful. The room was nice sized and comfortable. The location was superb with two different tram lines just outside the door as well as a variety of canal cruises and hundreds of restaurants and shopping within easy walking distance. I hope it maintains its family friendly environment as we felt comfortable there.
J

Janet

15 Sept 2023 - 18 Sept 2023
reviewed on hcom

3 out of 5 stars

Just so so in our book. Location was good. For what we paid for a suite we expected more. Bedroom was upstairs so we had to leave luggage downstairs. I asked for another room but was told they were fully booked and they would see if we could be moved the following day. We never heard anything further. Lounge floor was very squeaky. Also quite noisy with neighbouring rooms. We did have a view overlooking the canal. Our junior suite was 115.
I

Indira

20 Apr 2022 - 25 Apr 2022
reviewed on orbitz

5 out of 5 stars

Great location, beautiful clean property, the entire staff provided impeccable service. Sarah was so friendly! She treated us like family-Love her! Also David from concierge was top notch and very polite, he went above and beyond to make sure our stay was perfect.
A

1 Jul 2024 - 3 Jul 2024
reviewed on hcom

5 out of 5 stars

If you are looking for a place to stay in Amsterdam that is close to everything, but not in the middle of the chaos, has old world charm and attentive service, the Clayton American is perfect for you. My husband and I and our two adult children (ages 21 and 18) spent two nights there in two rooms. Upon checking in there was a problem with one of the rooms, that was resolved quickly and well. We had balcony rooms, one overlooking the canal and the other the Leidseplein. Both were well appointed and comfortable. We were in easy walking distance from the museums and the Anne Frank house.
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