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Kimpton Aluna Tulum, an IHG Hotel

4 star hotel
9/10 Excellent
(171 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Kimpton Aluna Tulum is a fantastic family-friendly hotel offering a modern and clean stay. The hotel boasts a central location, making it easy to reach the town centre, beaches and local attractions. Families will appreciate the friendly staff and convenient amenities such as free bicycle rentals, allowing you to explore the surrounding area with ease. The hotel's quieter location offers a welcome contrast to the bustling party atmosphere of central Tulum.

Guest highlights

The exceptionally friendly and helpful staff.
The hotel's central location, providing easy access to the town centre, beaches and local sightseeing.
Free bicycle rentals, allowing for convenient exploration of the surrounding area.
The quiet location, offering a peaceful alternative to the lively Tulum nightlife.

About the hotel

This smoke-free hotel features 2 outdoor pools, a full-service spa, and a 24-hour fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include a poolside bar, a 24-hour business center, and spa services.

Nearby attractions

Located in Tulum, Kimpton Aluna Tulum, an IHG Hotel is near theme parks and near the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Playa Paraiso. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails, ecotours, and ziplining nearby.

Popular amenities

Family friendly

2 outdoor pools
Babysitting (surcharge)
In-room child care (surcharge)
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar
Buffet breakfast available for a fee daily 7:30 am–11:30 am: mxn 340 for adults and mxn 170 for children
Room service available

Spa

Body treatments
Facials
Massages
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool access ramp on site
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

2 outdoor pools
24-hour fitness center
Beach volleyball
Beach yoga
Bike parking
Bike storage
Free bicycle rentals
Full-service spa

Outdoor

Beach cabanas (surcharge)
Beach umbrellas
Free pool cabanas
Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Elevator

More

Beach towels
Smoke-free property

Nearest Airport

Airplane
Cozumel International Airport
65 km from this hotel
map

Reviews that mention...

Family Reviews

for Kimpton Aluna Tulum, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Kimpton Aluna Tulum, an IHG Hotel

Latest reviews (4)

K

Karen

10 Apr 2024 - 14 Apr 2024
reviewed on expedia

5 out of 5 stars

Our stay at Kimpron Aluna was just perfect for our little family. Modern, clean, cute, super friendly staff especially the General Manager Jorge and centrally located for getting to the town center, beaches and local sightseeing. If you don’t need the beach and are travelling with kids this is highly recommended!
R

Ricardo

10 Apr 2023 - 15 Apr 2023
reviewed on expedia

5 out of 5 stars

The experience with my family on this trip was incredible, all the staff, local employees and all the amenities were very comfortable. The hotel is very close to the main attractions, the free bicycle service allows you to get to know the surroundings, beach, center and restaurants.
M

Mai

20 Oct 2022 - 23 Oct 2022
reviewed on orbitz

5 out of 5 stars

This place and staff are just perfect. We were going to a wedding closer to downtown Tulum and although this was off that road ( about a 20 min/$25 to $35 cab ride depending on timing) it was worth the distance. It was quiet, exceptionally clean (rooms and facility), staff beyond friendly, free cocktail hr, cozy spaces, a rooftop very intimate pool/free cabanas, free bike rentals, it was all just a great experience. We were a family with 2 mid - twenty yr old daughters and EVERYONE in the group said the hotel was TOP 5! Also in 2 to 3 yrs, the landscape around this immediate hotel will be unrecognizable as they are improving roads, sidewalks, and updating more and more all the time. Would highly recommend, especially if you don't want to be in the heart of the Tulum club/partying atmosphere.
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