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Aloft Tulum by Marriott

4 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(363 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Aloft Tulum offers a lovely stay for families, boasting two pools and a convenient location. While the hotel is praised for its cleanliness, comfort, and friendly staff, families should note that the shower lacks privacy and that the surrounding area can be noisy, especially on weekends. The hotel offers a destination fee which includes a daily shuttle to the beach and other perks.

Guest highlights

Two pools
Friendly and helpful staff
Daily shuttle to the beach (part of destination fee)

About the hotel

Along with 2 restaurants, this smoke-free hotel has 2 outdoor pools and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite.

Nearby attractions

Located in Tulum, Aloft Tulum by Marriott is near the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Playa Ruinas. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting. Take an opportunity to explore the area for outdoor excitement like ecotours.

Popular amenities

Family friendly

2 outdoor pools
Laundry facilities
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

2 bars/lounges and 1 poolside bar
2 restaurants and 1 coffee shop/cafe
Coffee/tea in common area(s)
Full breakfast available for a fee daily 7:30 am–11:30 am: usd 8-15 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Braille signage
Doorbell and phone notification
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Low-height electrical outlets in bathroom
Roll-in shower (select rooms)
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

2 outdoor pools
24-hour fitness center
Bicycle rentals

Outdoor

Free pool cabanas
Garden
Outdoor furniture
Pool sun loungers
Pool umbrellas
Rooftop terrace

Conveniences

Atm/banking services
Banquet hall
Elevator
Gift shop/newsstand

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Cozumel International Airport
64 km from this hotel
map

Reviews that mention...

Family Reviews

for Aloft Tulum by Marriott
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

0%

2 star reviews

25%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Aloft Tulum by Marriott

Latest reviews (4)

J

JIllian

8 Feb 2024 - 14 Feb 2024
reviewed on expedia

5 out of 5 stars

We loved Aloft! Stayed here as a family for a week. Beautiful hotel with all the amenities we needed, including two nice pools and a gym. The staff were all so friendly and helpful. We took advantage of the destination fee and free breakfast. For $20 a day, we got a daily free shuttle to the beach, $30 to spend on food, and enjoyed the complimentary trip to a gorgeous lagoon to snorkel. I would recommend this hotel to couple and families without hesitation.
L

Leroy

9 Dec 2023 - 10 Dec 2023
reviewed on hcom

5 out of 5 stars

Beautiful, clean, and comfortable hotel with 2 pools. The only thing we couldn’t understand was why the room had no privacy for the shower. That may be fine for a couple but was really weird for a family.
J

Jonathan

15 Apr 2023 - 18 Apr 2023
reviewed on expedia

5 out of 5 stars

Excellent hotel! I flew with my daughter and it is a perfect hotel with kids. Attention is 10/10, amazing food! Clean hotel! We loved it!!!!
A

27 Dec 2023 - 30 Dec 2023
reviewed on hcom

2 out of 5 stars

Aloft Tulum wasn't the best hotel for a family trip. It is far from all but a few restaurants, as well as the Tulum ruins and the beaches. We had a car and the hotel does offer parking, but it's hard to find parking everywhere else in Tulum. The area around the hotel is really noisy at night (particularly on the weekends), which is probably great if you are young but not so great for a family that wants to hit the beach early tomorrow morning.
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