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Orchid House Tulum

3 1/2 star hotel
9.2/10 Wonderful
(160 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

A restaurant, a bar/lounge, and a beach bar are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a spa tub are onsite.

Nearby attractions

Located in Tulum, Orchid House Tulum is near a private beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Las Palmas Public Beach. LabnaHa Ecopark Adventures and El Toh Ecopark are also worth visiting.

Popular amenities

Family friendly

Full-sized refrigerator
Microwave
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 beach bar, 1 poolside bar and 1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 7:30 am–11:30 am: usd 15 for adults and usd 25 for children
Room service available

Spa

Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Low-height electrical outlets in bathroom
This property does not have elevators
Upper floors accessible by stairs only
Well-lit path to entrance

Things to do

Spa services
Spa tub

Outdoor

Garden
Picnic area
Terrace

Conveniences

Front-desk safe

More

Designated smoking areas

Nearest Airport

Airplane
Cozumel International Airport
65 km from this hotel
map

Reviews that mention...

Family Reviews

for Orchid House Tulum
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

33%

3 star reviews

0%

2 star reviews

33%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Orchid House Tulum

Latest reviews (3)

n

nazila

23 Dec 2023 - 27 Dec 2023
reviewed on expedia

4 out of 5 stars

The hotel was so beautiful and clean! The staff was so nice and helpful and my family and I had a wonderful time at the hotel! I recommend this unique hotel👌
W

Walter Roman

30 Sept 2022 - 4 Oct 2022
reviewed on orbitz

2 out of 5 stars

I booked 1 room at Orchid beach house and a different room by accident at orchid house. The property managers were not willing to work with my family and I to have both rooms in one place and the rooms are not refundable. Rooms were a bit small. Staff was nice. No breakfast included and food was overpriced.
M

Maria

9 Apr 2022 - 14 Apr 2022
reviewed on orbitz

5 out of 5 stars

We stayed in the family suite and it was breathtaking! 2 of the 5 nights there was a problem with the WIFi and power but service was restored once reported.
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