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El Paraiso Hotel Tulum

3 1/2 star hotel
Kids stay free
9.2/10 Wonderful
(113 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

This beach hotel features complimentary cabanas, umbrellas, and free beach club on site. Additional amenities include free self parking and complimentary breakfast.

Nearby attractions

Located in Tulum, El Paraiso Hotel Tulum is in a national park and on the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Playa Paraiso and Tulum National Park.

Popular amenities

Family friendly

Free cribs/infant beds
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 beach bar and 1 bar
1 restaurant and 1 coffee shop/cafe
Free continental breakfast available daily 7:30 am–10:00 am

Spa

Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - sports

Guest services

Concierge services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Tour/ticket assistance

Accessibility

This property does not have elevators

Things to do

Free beach club
Free bicycle rentals
Outdoor pool
Spa services

Outdoor

Beach umbrellas
Beachfront location
Free beach cabanas
Garden
Outdoor furniture

Conveniences

Water dispenser

More

Beach towels
Designated smoking areas
Romance packages available

Nearest Airport

Airplane
Cozumel International Airport
63 km from this hotel
map

Reviews that mention...

Family Reviews

for El Paraiso Hotel Tulum
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

50%

We have selected a sample of reviews which reflect what families have said about El Paraiso Hotel Tulum

Latest reviews (2)

A

Alexander

25 Jan 2023 - 26 Jan 2023
reviewed on orbitz

1 out of 5 stars

My room was to accommodate 4 people. I got there with my wife and kids (9&7) 2 queen bed room. They wanted to charge me an additional $60/each. They were extremely rude. Very bad experience, we left. We did not even sleep there. They made us feel very unwelcome. They charge like if it was a 5star hotel, the actual hotel is more like a 2 star and the staff and service was a zero. Beach is spectacular.
A

22 May 2023 - 25 May 2023
reviewed on hcom

5 out of 5 stars

Beach front property, facing east so you can watch beautiful sunrises! If you like a little quietness and low key stay, this is away from the town center. Beautiful location. Thera a lot of construction happening in Tulum and it was a little hard to find the entrance to the hotel. It is actually located inside the National Park and walking distance to the Tulum Mayan Ruins. We stayed for 3 nights with my family of 5. Breakfast was great and free!
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