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Hotel Esencia

5 star hotel
Connecting rooms
9.6/10 Exceptional
(48 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Catch some rays at the beach or spend the day relaxing at Hotel Esencia's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.

Nearby attractions

Located in Xpu-Ha, Hotel Esencia is in the entertainment district and on the beach. Chikinha Cenote and Puerto Aventuras Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Xcaret Eco Theme Park and Akumal Ecological Center. Traveling with kids? Consider Xplor Theme Park and El Toh Ecopark. Looking to get your feet wet? Scuba diving, snorkeling and swimming adventures can be found near the property.

Popular amenities

Family friendly

2 outdoor pools
Babysitting (surcharge)
Children's club (surcharge)
Children's pool
In-room child care (surcharge)
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet
In-room wifi speed: 100+ mbps (good for 1–2 people or up to 6 devices)

Food and drink

1 beach bar, 1 poolside bar and 1 bar
24-hour room service
3 restaurants and 1 coffee shop/cafe
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee daily 7:00 am–11:00 am: usd 45-90 for adults and usd 23-45 for children

Spa

5 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Sauna
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Water sports equipment
Wedding services

Accessibility

Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
This property does not have elevators
Upper floors accessible by stairs only
Well-lit path to entrance

Things to do

2 outdoor pools
24-hour fitness center
Aerobics classes
Art gallery
Beach volleyball
Boating
Children's pool
Designer stores
Free beach club
Full-service spa
Kayaking
Lifeguards on site
Private picnics
Sailboat available
Sauna
Spa tub
Steam room
Yoga classes

Outdoor

Beach loungers
Beach umbrellas
Beachfront location
Free beach cabanas
Garden
Lifeguards on site
Outdoor furniture
Picnic area
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Banquet hall
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library
Reception hall

More

Beach towels
Books
Communal living room
Games
Renovated entire property - february 2021
Romance packages available
Smoke-free property

Nearest Airports

Airplane
Cozumel International Airport
34 km from this hotel
Cancun International Airport
74 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Esencia
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

2 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

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We have selected a sample of reviews which reflect what families have said about Hotel Esencia

Latest reviews (2)

A

12 Feb 2021 - 17 Feb 2021
reviewed on expedia

5 out of 5 stars

Hotel Esencia is an absolute gem! Hands down my favorite 5 star property we have ever stayed at. It’s great for both families and couples. Beef Bar restaurant, although very expensive, is unreal and worth every penny! The beach is perfect and the lagoon Manatee tour with Pansqual is a must! A few minor complains are that we were charged a ghastly price for a second round of covid testing after our original flight was canceled so we had to retest. The tests were only advertised as complimentary all over their social media and website. Also don’t expect immediate 5 star service as staffing is quite sparse due to COVID-19 (which is understandable). With that being said I give the property 5 stars without question and would highly recommend to everyone!!
A

16 Mar 2019 - 23 Mar 2019
reviewed on hcom

5 out of 5 stars

It was amazing. Staff was wonderful, service was great. Food was excellent. V luxurious, perfect for family get away, which is what we were looking for and hoping for. We thought we would e plots the Mayan ruins and Tulum, but it was hard to tear ourselves away from the hotel. The beach was fantastic and although it was spring break, there was always seating at the restaurants.
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