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Derek
25 Mar 2024 - 3 Apr 2024
reviewed on expedia
5 out of 5 stars
Well..it wasn't like a holiday, more like being with family, thanks to Carlos, Roger, Chris & everyone there( not forgetting Marvin & Nina ( resident dogs) .i was made to feel welcome, the whole of my stay..including by luis ( taxi driver) muchas gracias amigos/ amigas. Would thoroughly recommend this place, clean, spacious, good facilities in my room...breakfast included ( downstairs in an adjacent restaurant..) lovely infinity pool with a great view..downside is.. no shop on site & if you want dinner there are a few places closeby or you go to playa norte ( best beach in Latin America . White sand, turquoise sea..) ..picus & snappers are my favourites..stunning sunset too. Either you hire a golf cart or take a taxi , around $10-13 us...or 150-200 pesos
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Mary
Invalid Date - Invalid Date
reviewed on travelocity
5 out of 5 stars
Its as pretty as it looks! We enjoyed our family vacation with older boys- ages 12 & 16. The staff is so helpful- Roger, Carlos, and Chris went out of their way to help book excursions or help with any need we had. Book a room with a view! The breakfast included is on the water and is order from a menu and not something small. The orange juice was freshly squeezed and tasted amazing each day. Find the adorable coffee spot walking distance from this hotel and walk to the beach on the other side to see the most amazing cliff views! We loved this hotel because it was smaller so it was calm and so personable. Rent a golf cart and explore the island. Book the fishing excursion! Thank you Roger & Chris!! Im so sad we aren't in paradise and home. Hopefully we can come again! - The views from the hotel lobby are beautiful!!
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Suzanne
17 Feb 2023 - 23 Feb 2023
reviewed on travelocity
5 out of 5 stars
Stunning views, excellent customer service, quiet and easy walking distance to Punta Sur! The team at Casa de los Suenos went above and beyond to make sure every need was taken care of! We booked the family room with a kitchen which was handy to do basic prep and a refrigerator. No microwave but the front desk said they would be happy to reheat leftovers if needed in their microwave. Filtered water supplied in lobby to refill water bottles. Very quiet area and very handy to have full access to Kin Ha beach club below, which would save you front row seats on the lounge (no additional cost) and food/beverage service which can easily be charged to your room if you do not want to carry $ with you. The included breakfast at either Kin Ha or Mayan beach club was fantastic! Full, large breakfasts that held us over most the day very filling and delicious. Beds were very comfortable (medium to medium soft) and additional bedding/blankets available and a roll away bed for kids was also available upon request. Bikes were newer and updated and it was about a 20 min walk to Punta Sur (a must do). Couple of other restaurants and food carts (the espresso Volkswagen bug one block away is super fun!) within walking distance, cabs easy to get, or the front desk will order in a delivery order of food if you desire. Did I say the view is unbelievable? Highly recommend snagging up this gem before the new fancy hotel next door drives up the price. Thank you for an amazing stay!
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Veronica
Invalid Date - 5 Dec 2022
reviewed on travelocity
2 out of 5 stars
This property is very outdated. The beds make a lot of squeaky noise. Very uncomfortable to try to sleep. No TVs in the room, and there no rails for the elderly or children. There’s way too many steps for anyone with difficulties or children. We had to carry the stroller back and forth throughout our whole stay.
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angela
21 Aug 2022 - 27 Aug 2022
reviewed on travelocity
5 out of 5 stars
We stayed for 6 nights and really enjoyed it. The staff was very helpful and friendly, especially Val and Chris. Would definitely recommend it to our friends and family.
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Bauyrzhan
26 Jul 2022 - 28 Jul 2022
reviewed on hcom
5 out of 5 stars
This boutique hotel has an amazing view of the ocean/gulf with an infinity pool, the interior is also very beautiful and the service is great. The rooms are clean and spacious with rooms on the first floor right next to the pool. It's on the south side of the island, away from main activities and beaches in the north, but you can rent golf carts to commute daily. Of course, taxi is 150 pesos and will take about 15 minutes to get to the north. At the same time, the hotel is closer to major snorkelling locations and has access to an amazing area by Kin Ha restaurant, which is tied to the hotel, so you can get snorkeling, and kayaking gear for free. The breakfast is also in this restaurant which has three more pools with a small water slide for kids, in the pool seating near the bar, swings in the water and a small pier. All in all, it's an amazing place.
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Travis
23 Aug 2021 - 24 Aug 2021
reviewed on hcom
5 out of 5 stars
The moment we arrived our stay was fantastic. Salene and the staff make all the difference in the world. treated us with a smile and like family. The views can’t be any better. It is paradise. Thank you.