Hotel B Cozumel

Views! This hotel is part of the northern hotel chain. It is in a more quiet part of town but it is right on the water with unobstructed views. Stunning sunsets! You will need a car to get around town if you stay here but it beats dealing with the daily cruise ship crowd… The facility is basically 2 separate hotels, the older side and a new side. We stayed in the older side now designated for families and the new side is for adults only. The access to the ocean, restaurant and “beach” were open to all. You could tell the family side was older but we were still comfortable and the pool was beautiful. The views were stunning anywhere in the hotel. Not sure what the VIP part of the service was but the staff was super friendly and helpful.

Just don't. I paid for a room with sea view. Almost $200 USD a night. I got a ground floor room with view to the pool and a giant bush. The sliding glassdoor was broken since someone had obviously tried to break in there previously. I lost 2 days of vacation with my family just waiting around for the right room, for them to fix that sliding door on the ground floor. The bathroom smelled like sewer and the door was just rotten. Th rest of the room was really ugly. When I finally was moved to the room I paid for, I was told that I had been "upgraded". However, the new room had a connecting door to a service room where I can hear the workers talk and watch tv at night. Also, at thew new room, there was a construction worker who almost saw me naked from my bathroom window. The manager refused to give us any money back for us to go to another hotel and said they have a no refund policy. The manager said they were overbooked. A lot more happened.. just don't waste your vacation here.

Me and my boyfriend stayed here February 13th thru 17th and it was way better than expected. The room was average but the view was amazing for such a great price, the staff was absolutely awesome, especially Davíd, he was one of the nicest people weve met in Cozumel. The snorkeling around this area was better than other places weve gone down south, the drinks and food was amazing, and we liked that we didnt see any young children. The infinity pool and lounge beds were dreamy. We will probably be back in Cozumel in a year or 2 and probably book another week at Hotel B and hope to see the same staff.