Villa Del Palmar Flamingos Beach Resort and Spa

Our annual family vacation planned in nuevo vallarta was awesome. Villa del palmar was a good place to stay if you’re looking for an all inclusive, but don’t get fooled, I originally paid the price and it was adveas all inclusive, but I got a surprised that hotels.com fooled me as it only had breakfast included. Property is nice, except for the construction going on. Great food and great service!

We were "upgraded" to "better" room. In that tower the elevator was not working. We were in a 4th floor, carrying up and down our stuffs and sometimes the kids. Not great time.

I rate this place 3 out of 10. Hortencia at the front desk was extremely kind and patient. We checked in on Christmas Day only to be told that we did not pay for the “all inclusive”. However, I specifically searched for all inclusive hotels which is how we came about in choosing this resort. The family and I had been traveling since 2am, so we were extremely tired and hungry checked in about 3-4pm. Hortencia tried calling Travelocity but no one answered so we ended up paying for “all inclusive” yet again. Reason I’m rating this hotel so poorly is because of room issues. 1. The phone did not work, it took 3 x of us complaining before it got fixed. The first time we complained they sent someone, he came and said they would need to replace the phone and never came back. 2. The bathroom fan did not work, there was a leak under the sink that soaked a bunch of our toiletries. We had to put towels down to try and catch some of the water that seemed to slowly pour out from under the sink and between the wall, but not sure exact location but towels were extremely soaked by the am - the leak never got fixed. 3. Two out of the 6 days we stayed at this hotel towels had blood stains, we complained they brought new ones - also, we were a family of 4 and sometimes we would only have 3 sets of towels, so having to call for an extra set was extremely annoying. Oh, the pool area. Towels were sometimes hard to come by. There never seemed to be enough chairs for everyone but we made it work.

excellent place, very nice and quiet, recommended to spend an excellent vacation with the family! It is safe and very clean! It would be perfect if they had more vegan options to eat!

Overall this hotel is beautiful. The pool and grounds are gorgeous. We were very happy with our room and the cleanliness. Food is a tad pricey without very many options nearby but it is goid, my kids loved the pizza. I recommend taking a taxi to bucerias or sayulitas for great food and a really nice culturally rich experience. Its easy and convenient to take a taxi from the hotel to get anywhere you would like. There is a pretty big deposit required when arriving, which isnt mentioned when booking so be aware.My biggest complaint is that this hotel tries to get all its guests signed up for a time share, the minute you walk in to check in they are like sharks on you, after check in the front desk will then tell you to pick up a welcome packet and its actually their time share representative offering you free breakfast and such but what they don't say is they are trying to get you to spend half your day at a presentation. They arent upfront or honest about what it is and it feels very scammy and annoying to be on vacation and be hounded by salespeople. The minute we said no to them we were given hard looks by the saleslady for the rest of our trip. I feel like this is something that really was tacky when you already paid for a room and are just trying to relax on vacation. That being said, just immediately say no to the offer and enjoy the beauty of the hotel and scenery and you will definitely have a memorable vacation. This is one of the most beautiful places i have been.

This place is awesome... service is great, lots of activities, they have a special place where they take care of the little ones, definitely going back!!!

The location is beautiful, quiet and safe. Great if you just want to stay at the resort, but if you want to visits shops or restaurants it’s not the best location. The property is outdated. The elevators don’t work and it’s hard to see what flood you’re on because the light up button doesn’t work. The water faucet did not work had to wait and ask several times to get it fixed. Time share people are rude and they insist a lot even if you politely decline. Do not buy at their convenience store, everything is super marked up. Instead go to the Oxxo right on the corner is way cheaper. Be aware that WiFi is not free as stated on their website. If you want access you have to pay and it’s per device. It’s a scam wifi should be included!The restaurants do not have the best food. Especially for kids. Extremely inconvenient that you can only pay with a card or have them put a credit of 7k Pesos on your card and use that to buy things in the resort. One of the restaurants over charged my visa, so pay close attention to every transaction you do at the hotel to avoid overcharging. Also, use Uber instead of taxis to get around the zone or to order food. Sometimes, the hotel security wouldn’t let Uber eats through which is unacceptable!!

Reception is slow. But the people are very nice throughout the property. Lots of families, so it's better for family trips rather than adult groups or single adults. Also, it's a taxi ride to ANYWHERE. Also, they overdo the number of towels. Could easily halve the laundry.

Beautiful property. Very helpful staff- particularly Maru at check in. We had some requests regarding rooms for a few family members and she did a great job accommodating us.

Everything was amazing! Staff was hospitable, thanks to our hosts montserrat and Christopher, they made sure we had the best time. rooms were clean, the spot is super safe and private, beach is beautiful and clean. Food and drinks are excelent with plenty of options. Great family atmosphere! Great for a family vacation, and the spa is fantastic!!! Will be back!