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Hotel Pueblo Amigo Plaza & Casino

3 1/2 star hotel
9.4/10 Exceptional
(1153 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Hotel Pueblo Amigo Plaza & Casino is a convenient and family-friendly hotel near the border. Families appreciate the hotel's welcoming staff, delicious food, and spacious, clean rooms with comfortable beds. The breakfast buffet is a particular highlight, and room service is also available. The hotel's location offers easy access to the border, making it a relaxing base for exploring the area.

Guest highlights

The delicious food, including fresh salmon, the breakfast buffet, and room service options such as green enchiladas and club sandwiches.
The welcoming and helpful staff, who go above and beyond to ensure a pleasant stay.
The spacious and clean rooms with comfortable beds.

About the hotel

This hotel features a casino, a restaurant, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, spa services, and dry cleaning.

Nearby attractions

Located in Zona Rio neighborhood, Hotel Pueblo Amigo Plaza & Casino is connected to a shopping center. Tijuana Wax Museum and Centro Cultural Tijuana are cultural highlights, and travelers looking to shop may want to visit Hidalgo Market and Pasaje Gomez. High Performance Center in Tijuana and Aquatica are also worth visiting.

Popular amenities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee weekdays 7:00 am–noon: mxn 415 for adults and mxn 240 for children
Room service available

Spa

Body scrubs
Facials
Hydrotherapy
Massage - deep-tissue
Massage - hot stone

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

Spa services

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby

More

11 casino gaming tables
774 casino slot machines
Casino (9580 square feet of space)
Casino vip room
Casino sportsbook
Designated smoking areas

Nearest Airports

Airplane
General Abelardo L. Rodriguez International Airport
5 km from this hotel
San Diego International Airport
27 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Pueblo Amigo Plaza & Casino
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Pueblo Amigo Plaza & Casino

Latest reviews (4)

R

Richard

14 Nov 2023 - 16 Nov 2023
reviewed on hcom

5 out of 5 stars

Restaurant serves very fresh Salmon The breakfast buffet is wonderful The check in was smooth; treated me like I was family The swing shift staff, front desk, Daniella is very professional, bi- lingual and very welcoming; just outstanding. The location of the hotel is very conveniently located to the boarder making it a very nice destination to relax and enjoy some downtime
B

Brittanya

1 Oct 2023 - 2 Oct 2023
reviewed on travelocity

5 out of 5 stars

Our family loves to stay here. The location is great. Even when doing a late check in. It's right off the fwy when crossing the boarder. The staff goes way and beyond to help. The food is always delicious. We enjoy the buffet and it's very convenient especially with us having kids. My husband enjoys the casino & bar. And I like to walk into a spacious and clean room. The beds are comfortable and everything is clean. I look forward to our next visit.
J

Joanna

24 Dec 2022 - 25 Dec 2022
reviewed on travelocity

5 out of 5 stars

After an extremely stressful night at the airport, I felt at peace during my stay. The staff are hospitable and treated us with so much kindness. And the food! It was quite delicious. We ordered room service (green enchiladas and club sandwich) and had breakfast in their dining area (omelettes and waffles). My family and I enjoyed everything!
R

Raul

5 Apr 2022 - 7 Apr 2022
reviewed on travelocity

3 out of 5 stars

I tried to take a shower in my room and the cold water didn’t work and also the air conditioning Someone came to fix it but couldn’t do it so they change my room. The hotel seems old and smells funny, there is a lot of noise there since they have the Casino machines to play. I don’t recommend this hotel for someone that is going to have a surgery the next day or if you have kids.
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