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One&Only Palmilla, Los Cabos

5 star hotel
Kids stay free
Connecting rooms
9.8/10 Exceptional
(540 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

One&Only Palmilla in Los Cabos is a luxurious resort perfect for families seeking a relaxing and memorable getaway. Families will appreciate the resort's beautiful swimmable beach, kids' pool with stunning ocean views, and the exceptional service. While the resort offers a range of activities for children, including kids' club activities, it's important to note that the dining options may not meet the standards expected for such a high-end property. Despite this, the overall experience, including the impeccable service and stunning location, makes it a worthwhile destination for families who value exceptional quality and breathtaking scenery.

Guest highlights

The beautiful swimmable beach
The kids' pool, an oceanside infinity pool with breathtaking views
The exceptional service provided by staff
Activities for kids including smores sessions and movie nights

About the hotel

Spend the day relaxing at One&Only Palmilla, Los Cabos's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.

Nearby attractions

Located in San José del Cabo, One&Only Palmilla, Los Cabos is in the historical district and on a private beach. Plaza Mega Comercial Mexicana and San Jose del Cabo Art District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Islands and Protected Areas of the Gulf of California and Palmilla Beach. Traveling with kids? Consider Cuadra San Francisco and Wirikuta Botanical Cactus Garden. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby.

Popular amenities

Family friendly

2 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free cribs/infant beds
Free supervised childcare
In-room child care (surcharge)
Laundry facilities
Microwave (on request)
Playground
Refrigerator (on request)
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 swim-up bar, 1 poolside bar and 1 bar
24-hour room service
4 restaurants
Free full breakfast available daily 7:00 am–11:00 am

Spa

13 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hot springs/mineral springs
Manicures and pedicures
Massage - on the beach
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Spa tub
Steam room
Turkish bath/hammam

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Golf cart
Golf clubhouse
Golf clubs
Golf lessions with a pro
Golf pro shop
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Portable shower seat
Roll-in shower (select rooms)
This property does not have elevators
Upper floors accessible by stairs only
Well-lit path to entrance

Things to do

2 outdoor pools
27 holes of golf
5 outdoor tennis courts
Aerobics classes
Basketball
Beach yoga
Children's pool
Fitness center
Full-service spa
Golf driving range
Lifeguards on site
Motorized watercraft
Pilates classes
Playground
Private picnics
Sauna
Shopping
Steam room
Yoga classes

Outdoor

Beach cabanas (surcharge)
Beach loungers
Beach umbrellas
Free pool cabanas
Garden
Lifeguards on site
Picnic area
Pool sun loungers
Pool umbrellas
Private beachfront location
Terrace

Conveniences

Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library

More

Beach towels
Couples dining
Designated smoking areas
Romance packages available

Nearest Airport

Airplane
Los Cabos International Airport
17 km from this hotel
map

Reviews that mention...

Family Reviews

for One&Only Palmilla, Los Cabos
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

7 reviews

Review data

5 star reviews

86%

4 star reviews

14%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about One&Only Palmilla, Los Cabos

Latest reviews (7)

W

William

5 Jul 2024 - 8 Jul 2024
reviewed on expedia

5 out of 5 stars

Palmilla was an amazing oasis to sit back and relax. Great for couples and families. Definitely ask to take the tour from Paquito as soon as your arrive so you can know where all the pools, restaurants and amenities are. Pacito is the best and will take fabulous photos of you. Drinks and food at every restaurant were amazing and top notch. My favorite restaurant was Seared but all of them are high quality and will not disappoint. The experience at Hoshi was amazing as well! The views on the property were almost surreal. Beautiful palm trees everywhere and great landscaping. The staff was very professional whether it came to the restaurants, the spa, and the attendant assigned to your room. Everyone spoke English and there were no language barriers. Enjoyed it and would come back. Would not recommend for solo travelers.
W

Walter

17 Jun 2024 - 21 Jun 2024
reviewed on expedia

4 out of 5 stars

The One&Only Palmilla is on our shortlist of favorite & best resorts anywhere in the world. I must commend and thank our amazing hosts Diana and Yune. They were so delightful and helpful! They exemplified the ideals of O&O as did all other members of the staff we met while there. Service is not the problem... The service is impeccable and the property is immaculate so it pangs me to give a 4 star review. It should be a 5. I want to give a 5. But in good consciousness, I can't. The food did not live up to the expectation set for every other aspect for the brand. Our dinners were underwhelming yet F&B is so much a part of the overall experience when selecting an ultra-luxury property. Something has slipped and I can only hope it will get addressed before our next visit. When we first visited the hotel in 2017, we were blown away with Suviche. Not anymore. We get far better Sushi at a couple of our hometown Sushi restaurants north of Atlanta, GA. Agua was underwhelming, even a let-down. Our family of 4 adults ordered a variety of dishes - all okay, none were great. Okay is not good enough for O&O. So, after a couple of meals at O&O, we started exploring local options to have dinner off-resort. Maybe that's a good thing, but it shouldn't feel necessary. Worth noting - we had stayed at Viceroy with our adult daughters before moving to O&O. The food was better there. We still love it & we'll be back. Please, just fix the dining. Blow us away next time.
P

Pratik

31 Mar 2024 - 4 Apr 2024
reviewed on expedia

5 out of 5 stars

It was a great four days here. The staff, the service, the property and amenities were top notch and left nothing to be desired. We were pleasantly surprised by all the activities they had for the kids - including a smores session and a movie night among the palm trees. Wonderful memories. We are definitely planning on returning here someday!
r

rachel Martinez

8 Jul 2023 - 15 Jul 2023
reviewed on expedia

5 out of 5 stars

We absolutely love staying at one & only Palmilla. We love that it has a swimmable beach. This place is wonderful for families . There is something for everyone .
S

Sara

9 Nov 2017 - 13 Nov 2017
reviewed on expedia

5 out of 5 stars

This resort is steeped in excellence. From the facilities to the service - everything is outstanding. Staff is geared toward making your experience at Pamilla a restful break away from your everyday life. Every detail is catered to. The "kids" pool is an oceanside infinity pool with breathtaking views. Palmilla isn't for the budget minded traveler, but if you don't mind splurging a bit, you will be rewarded. We are already planning our trip next year.
C

Claire

30 Aug 2017 - 3 Sept 2017
reviewed on expedia

5 out of 5 stars

We have stayed here several times and it is one of our very favorite hotels. This trip, we checked in just in time for a tropical storm! We had about an hour by the pool, the then the wind and rain began. The next day was torrential, and we stayed hunkered down in our room (which was a spacious 2 Queen room with an amazing view, too bad this time it was mainly of a major storm!). They delivered room service like a normal day! The next day was still stormy, but we ventured out to the restaurant. Many of the staff were not able to make it in to work as there were flooded roads, but the team rose to the occasion, and provided a wonderful breakfast. They ended up comping all meals including drinks during our stay. The hotel was on generator power, but continued to provide OUTSTANDING service. They provided daily complimentary massages to all the guests, the kids club continued to entertain the kids, and I really can't express how wonderful the entire staff was. From the gardeners and crew who immediately began the clean-up, to the waiters and butlers, everyone went above and beyond. If you're going to be stuck in a tropical storm, trust me, this is where you want to be! Also, we felt completely safe. The hotel has multiple layers of security, and a truly dedicated team. We ended up making many friends with other guests, since we were all going through it together, and I wouldn't hesitate to go back. Thank you O&O for everything, and we'll see you again when it's sunny!
J

JP

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

service impeccable- everything very pricey more for couples than families too bad here is no sailing boats on the beach
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