Hotel Tripui

The breakfast was delicious and the pool was excellent for a family!

We arrived after driving 35 minutes down to this hotel, which was in the middle of nowhere in Loreto, a taxi ride to this hotel costs $56 one-way from the airport, and it would cost probably more going back because the taxi driver hast to come all the way out there. When we arrived, we found a ghost town no other guests, no one in reception, and the pool was completely empty of water and out of service. I was with my husband and three children they were completely brokenhearted that there was no water in the pool, and it was 90° with humidity. They told us thankfully that they would cancel our reservation, so I have no issues with the service. My main issue is that the information on my booking was completely incorrect. This was an expensive trip out to this hotel for nothing. This is a huge deal! DO NOT BOOK HERE unless you know that the hotel is going to have all the amenities It says it’s offering. Because it is way too expensive to get out there via taxi or shuttle to find that the hotel is not as it said it would be.