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Impiana KLCC Hotel

4 1/2 star hotel
8.4/10 Very Good
(1002 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Impiana KLCC Hotel provides families with a convenient and comfortable stay in a great location. The hotel boasts a good swimming pool and an excellent breakfast buffet, and is within walking distance of KLCC and Pavilion, connected by pedestrian bridges, enhancing safety for families. While some reviews mention minor issues such as room cleanliness and WiFi reliability, the overwhelmingly positive feedback highlights the hotel's friendly and efficient staff, and its overall pleasant atmosphere. Families appreciate the hotel's proximity to major attractions and the convenience of Friday prayer access for Muslim guests.

Guest highlights

The excellent breakfast buffet
The friendly and efficient staff
The convenient location, close to major attractions and easily accessible mosque
The safety and convenience of pedestrian bridges to KLCC and Pavilion

About the hotel

Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.

Nearby attractions

Located in Kuala Lumpur City Centre neighborhood, Impiana KLCC Hotel is connected to the convention center. Pavilion Kuala Lumpur and Berjaya Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Looking to enjoy an event or a game while in town? See what's happening at Bukit Jalil National Stadium or Axiata Arena. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Babysitting (surcharge)
Laundry facilities
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
2 restaurants and 1 coffee shop/cafe
24-hour room service
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee daily 6:30 am–10:30 am: myr 50 for adults and myr 30 for children

Spa

4 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage/treatment rooms
Reflexology

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Fitness center
Outdoor pool
Spa services

Conveniences

Ballroom
Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas (fines apply)

Nearest Airport

Airplane
Kuala Lumpur International Airport
45 km from this hotel
map

Reviews that mention...

Family Reviews

for Impiana KLCC Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

17%

4 star reviews

67%

3 star reviews

0%

2 star reviews

17%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Impiana KLCC Hotel

Latest reviews (6)

M

MANKEE

10 Jul 2024 - 14 Jul 2024
reviewed on hcom

4 out of 5 stars

Nice location, Kind reception, clean room, good swimming pool, It was very nice hotel for our family to stay.
F

Fabio

22 Feb 2024 - 23 Feb 2024
reviewed on expedia

2 out of 5 stars

I received an upgrade for my room but in the next one there was a family with children that shouted all night long. It was better to don't receive any upgrade...
J

Jason

11 Feb 2024 - 14 Feb 2024
reviewed on expedia

4 out of 5 stars

Quiet, excellent breakfast buffet. Generally friendly and efficient staff. Negatives: unreliable WiFi, a child’s face print on my window, glass shower door could not be closed completely, and the shower fixtures were a little wobbly, hand shower hose leaking. Overall a very pleasant stay in a super convenient location. Could use a little love but I would stay again.
S

Son

8 Feb 2024 - 12 Feb 2024
reviewed on expedia

5 out of 5 stars

I stayed here with my family during the Lunar New Year. The Hotel gave us a wonderful Experience. The Location of the hotel is the best in KUL. I can walk to most of the major attractions in KLCC. However, The Staff and service were the best thing I experienced during my stay. I wish I could give them more than 5 stars.
R

Radina

24 Aug 2022 - 27 Aug 2022
reviewed on orbitz

4 out of 5 stars

Will recommend to my family & friends
S

Sandra Asmit

7 Dec 2017 - 9 Dec 2017
reviewed on expedia

4 out of 5 stars

Second time stays at Impiana KLCC hotel was not calculative over early check ins. Check in on Fridays is convenient for Muslim Man to go for Friday prayers about 10 mins walk to the basement mosque. Very safe for children to walk on their own to KLCC & Pavilion because of the pedestrian bridge that was provided. Ala carte food especially fried rice and chicken rice is excellent. They are not even calculative over fruits, fruits were given for free from the buffett when we dine ala carte at 3 pm, because they dont want to waste. Good hotel example towards wastage of food. Room was ok, reasonable price, compare to the last minute bookings were made on the room, just a bit stain on the sheet, room aircond was excellent.
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