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Mercure Kuala Lumpur Shaw Parade

4 star hotel
Kids stay free
8.8/10 Excellent
(816 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a coffee shop/cafe, and self parking.

Nearby attractions

Located in Imbi neighborhood, Mercure Kuala Lumpur Shaw Parade is connected to a shopping center. Berjaya Times Square and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Perdana Botanical Gardens and National Zoo are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar
1 restaurant and 1 coffee shop/cafe
Continental breakfast available for a fee daily 7:00 am–10:30 am: myr 50 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair-accessible parking

Things to do

Fitness center
Outdoor pool

Outdoor

Terrace

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Kuala Lumpur International Airport
44 km from this hotel
map

Reviews that mention...

Family Reviews

for Mercure Kuala Lumpur Shaw Parade
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

2 reviews

Review data

5 star reviews

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4 star reviews

50%

3 star reviews

0%

2 star reviews

50%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Mercure Kuala Lumpur Shaw Parade

Latest reviews (2)

A

Adel

17 Jun 2022 - 21 Jun 2022
reviewed on wotif

4 out of 5 stars

We booked 2adult 1child, they provide a room with only 1 double bed... when we asked for extra bed for the child, they claimed an extra of 90RM/night!!! Why they accept the booking if the room sleep only 2!!! For the same total price including the extra bed, we may thing to look for other property!
L

Lisa

3 Jun 2022 - 6 Jun 2022
reviewed on wotif

2 out of 5 stars

Property was not kept to standard. Carpet had stained, sheet had black stained and the blanket had really bad odor. Spoke with staff at front desk and asked them to change the sheet and blanket several times and nothing was done. Bathroom had mildew and hair on the ground. We called to ask for ice and was told machine was broken when I saw them give ice our earlier. I stayed here in 2019 and the hotel and staff was awesome so I took my family back this time and everything was disappointing. Will never go back.
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