The Norfolk Lodge Hotel

We decided to stay at this hotel as it one of the cheapest in St Helier. Comfortable bedroom (1x double bed + 1x bunk bed for our kids), tidy and clean, same for the bathroom, excellent shower. We used the swimming pool 1 day as the weather was bad, the water was cool, it could have been a bit warmer. The staff (reception and breakfast) was overall polite and fairly pleasant to deal with. The majority of people during our stay were pensioners, there was only 1 other family with young children like us, we stayed here during the end of May school holidays, so I assume that outside the school holidays all guests are usually pensioners. The breakfast buffet was not bad at all, with sweet and savoury options, the only thing I didn't like was that (like in many other hotels and restaurants) the cutlery, the glasses and the plates were smelling of egg, which I find disgusting and it's something I can't ignore, so I had to walk to the nearest toilets and wash everything before usage. The hotel is overall slightly outdated like other people have also noticed, however it didn't bother us. It takes about 15 minutes on foot to reach the central area of St Helier.

The Norfolk Lodge Hotel was everything we expected it to be. We had a family room with a double bed and bunk beds. The room was quiet and comfortable. We had tea and coffee making facilities in the room. The breakfasts were great. There was a good selection of hot and cold food. They even allowed us to have an early breakfast at 5.30am on the last day, due to an early flight. There was free parking on site. The location was good, and we could walk into St Helier. The hotel was a little dated, but it was kept clean. There was a swimming pool at the hotel, with towels available. The hotel staff were all very friendly. We enjoyed our stay, and we would return to this hotel.

Maintenance on the room was poor extraction fan not working toilet roll holder heading south shower was scalding if you turned control wrong way door to bathroom would not close very poor sound insulation we could hear everything the people above did even snoring walking around was like baby elephants bed was extremely hard for me not enough surface space to put things out either in the bathroom or bedroom breakfast was ok