Nishitetsu Inn Shinjuku

I like that it's quiet yet walkable to the main shopping around (around 10 mins ). It has 711 and family mart in a few steps. Room is decent size!

The room and bathroom sizes were reasonable, the tub was a good size, the room was clean, the premises were clean and bright, the staff at the reception were helpful and tried their best to understand us. The subway was a really short distance away. There is a family mart, a seven eleven and a pharmacy nearby, restaurants nearby. Win-win.

The reception staff was so rude during my checkout. After our family’s 4-night stay in two rooms, I booked one room on our last day kust to store our luggage since we had an evening flight back home. I was advised by the reception staff on our 4th night that I do not t have to check out on one of our rooms and just check out the day after. And when I was checking out, I was charged with JPY5000 more for using the room by 2 person - even if I kept on explaining that we did not stay inside almost the whole day and only stored our 8 luggages. They did not even clean the room for 2 consecutive nights! The staff was so rude in explaining the reason as if he owns the hotel. He cannot even communicate in English. The hotel should attend into this matter since such experience breaks the good customer service image I have with Japan.

Very convenient as nearby with 7 eleven and family mart.

Can walk to shinjuku station within 15 minutes or less. 10 min to donqi quote, 10 min to kabukicho. Or if u dont wanna walk there’s subway marunouchi line just 150 m from hotel to shinjuku and tokyo station. And all convenienc store around just 1 min walk 7/11 family mart.