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HOTEL MYSTAYS PREMIER Hamamatsucho

3 1/2 star hotel
Kids stay free
9/10 Excellent
(1007 verified Hotels.com guest reviews)
See verified family reviews (15)

About the hotel

This smoke-free hotel features a restaurant, self parking, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.

Nearby attractions

Near a metro station, HOTEL MYSTAYS PREMIER Hamamatsucho is in Minato, a neighborhood in Tokyo with great airport proximity. Tokyo Imperial Palace is a notable landmark and some of the area's popular attractions include Tokyo Disneyland® and Tokyo DisneySea®. Looking to enjoy an event or a game while in town? See what's happening at Tokyo Dome or Meiji Jingu Stadium. Guests love the hotel's quiet location.

Popular amenities

Family friendly

Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
Buffet breakfast available for a fee daily 7 am–9:30 am: jpy 1600-1600 per person
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Tour/ticket assistance

Conveniences

Elevator
Front-desk safe
Vending machine

More

Smoke-free property

Nearest Airports

Airplane
Tokyo International Airport
12 km from this hotel
Narita International Airport
58 km from this hotel
map

Reviews that mention...

Family Reviews

for HOTEL MYSTAYS PREMIER Hamamatsucho
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

15 reviews

Review data

5 star reviews

27%

4 star reviews

33%

3 star reviews

33%

2 star reviews

0%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about HOTEL MYSTAYS PREMIER Hamamatsucho

Showing 1 - 10 of 15 reviews

Latest reviews (15)

P

Paolo

21 Jun 2024 - 26 Jun 2024
reviewed on hcom

5 out of 5 stars

The hotel is very nice and conveniently located (5 min) from 2 train stations. Rooms are relatively spacious, considering Tokyo standard. Service was good and they accommodated our requests. I was there for a family vacation and everything worked out well for me and my 3 kids. Well priced
Y

Yu-Ting

11 Mar 2024 - 14 Mar 2024
reviewed on expedia

3 out of 5 stars

It was a nice cozy hotel for family size (3 of us). Convenient walkable distance to 7-11 stores and family marts, as well as subway station. I wish the hotel provided water fountain station. And it seemed like this was not common setup in Japan.
J

Jessie

17 Feb 2024 - 21 Feb 2024
reviewed on expedia

4 out of 5 stars

Hotel is very close to Daimon and Hammatsucho stations. Can easily be accessed to/ from Haneda Airport via Monorail. Rooms are big, clean bathrooms, however carpet needs upgrading. Restaurants, family mart and quaint coffee shops are walkable. Staff very attentive. Overall I highly recommend this hotel for accessibility to almost everything.
H

Hatsumi

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

Hotel was very clean and staff was very nice until 3 days later some people came and stayed our next room. They were very loud and baby was crying all night. We couldn’t sleep last 2 days. We complain to the front desk staff but they told us only they can do was changing our room to different room not people next room. It was middle of the night and we don’t want pack all our stuff and moving to different room! Hotel staff should make people who was next room not us though. I won’t never staying this hotel again!
P

Paula

4 Dec 2023 - 11 Dec 2023
reviewed on wotif

5 out of 5 stars

Superb 6 Star Customer Service and housekeeping. I will definitely recommend my friends and family to stay in MyStay Premier Hamamatsucho with no hesitation. Well done to the team !
C

Carma

30 Sept 2023 - 4 Oct 2023
reviewed on hcom

5 out of 5 stars

The staff was super helpful, almost everyone spoke English, and I never felt like a burden when making a request of the front desk. The rooms were clean, and the included breakfast had a wide variety and tasty things, both sweet and savory, friendly to kid and adult palettes. We stayed with 6 in the same room, and things were definitely cramped, but the savings compared to other places was well worth it to us. Breakfast during the weekend was crowded enough that there was a wait to be seated, so I recommend coming at the beginning of your chosen breakfast block time (either 7-8 or 8:30-9:30). It was only an 11 min walk from Hamamatsucho station, with a grocery story and coin-op laundry around the corner, and a pharmacy and many cafes within 10 min. Would stay again. Definitely recommend to others.
K

Kin Wah

2 Sept 2023 - 5 Sept 2023
reviewed on wotif

4 out of 5 stars

Very clean and the room considered to be fairly big for Tokyo standard. Okay in terms of location. Would recommend for young families
S

Sandy

2 Aug 2023 - 6 Aug 2023
reviewed on wotif

3 out of 5 stars

Over it is really good. The only thing is I booked the big room for 8 people for my family of 5 (I noticed japan hotel room typically small) but they just gave me the room only can fit for 5 persons. Other than that location is really good. So close to train station and restaurants but quiet place. Will recommend for others.
J

Jam Fahad

1 Jan 2023 - 9 Jan 2023
reviewed on hcom

5 out of 5 stars

I had stayed for 9 days here & on the basis of my experience, I would be recommending this hotel to anyone who's especially travelling with family or alone so. This hotel has provided me excellent service whether it is cleanliness or price or its fantastic location which is just a walking distance of couple of minutes to Daimon Station& Hamamatsucho Station. More importantly the staff on front desk of the hotel are very cooperative & supportive in all manners. 10/10.
A

16 Jul 2024 - 17 Jul 2024
reviewed on hcom

4 out of 5 stars

My family and I had a wonderful night. It's within walking distance to metro. The only downside is there is not enough closet space.
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