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Hilton Osaka

4 1/2 star hotel
Kids stay free
8.6/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

Along with 4 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite. Weekly housekeeping is available.

Nearby attractions

Located in Umeda neighborhood, Hilton Osaka is connected to a shopping center. Osaka Castle is a notable landmark and some of the area's popular attractions include Universal Studios Japan and Osaka Aquarium Kaiyukan. Osaka Science Museum and Tennoji Zoo are also worth visiting. Guests appreciate the hotel's convenience to public transportation: Nishi-Umieda Station and Umeda Station (Hanshin) are just steps away.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator

Wifi

Available in all rooms: wifi (jpy 1000 per 24-hour period), wired internet (surcharge)
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
24-hour room service
4 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee 6:30 am–10:00 am on weekdays and 6:30 am–10:30 am on weekends: jpy 5000 for adults and jpy 2500 for children

Spa

Aromatherapy
Body treatments
Facials
Manicures and pedicures
Massage - swedish
Massage/treatment rooms
Reflexology
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

24-hour fitness center
Full-service spa
Indoor pool
Sauna
Shopping

Conveniences

Atm/banking services
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand

More

Designated smoking areas (fines apply)

Nearest Airports

Airplane
Osaka International Airport
11 km from this hotel
Kansai International Airport
38 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Osaka
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

0%

4 star reviews

67%

3 star reviews

0%

2 star reviews

33%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hilton Osaka

Latest reviews (3)

S

Seungeun

10 Jun 2024 - 14 Jun 2024
reviewed on hcom

4 out of 5 stars

Great location. Nice staff & service. But twin room’s beds are too tiny. If you have a child who is not a infant, you need an extra bed.
Y

YIFAN

18 Jan 2023 - 23 Jan 2023
reviewed on hcom

4 out of 5 stars

We are glad that the hotel was able to accommodate our needs for baby, however, the hotel was a bit dated, e.g. the refrigerator in the room was noisy and the carpet was not very clean. There was no coffee machine in the room either.
A

26 May 2017 - 29 May 2017
reviewed on expedia

2 out of 5 stars

The staff there are not helpful at all, no bell assistance in the front door, need to carry luggage myself when get off or get in taxi in the driveway. Some parts of the room are dusty. No kids amnesties in the room even it's being put on request when making reservation. Quite disappointed this time, doesn't worth to pay that much for Hilton Osaka.
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