Laforet Club Hakone Gora Yunosumika

The hotel is clean and quiet. However the dining choice is limited and the transportation is s not that convenience. Cable car stop service earlier and shuttle bus service is very limited. I booked a room for up to 4 people and I marked that we are a group with 2 adults and a child at 13 in my booking. However, I was told that I need to pay the additional fee of about yen 39,000 for my child. The extra cost is unexpected and is not stated clearly in advance. After rounds of negotiations, the officer at the reception agreed to cut the fee down.

There’s two buildings. The new building is all self check in meaning you have to scan the passport yourself. I personally found that annoying after paying quite a bit of money for the stay. After check in, no one tells you anything including where the dinner/breakfast is at or the public onsen is at. There’s a shuttle service to Gora but you have to reserve it way ahead of time. We messaged the hotel and got no response. We have two young kids with two luggages, and that was a bit of a walk. Also, if you stay more than one night, don’t expect to get your room clean. Apparently, there’s no room cleaning. On the positive note, the dinner and breakfast were delicious. Beds and blankets were very comfy.

Good size rooms. Easily fit the two single beds and the 2 futons - so fit our family of four quite well. Bathroom was also well appointed. Nice breakfasts, great service. Comfortable lounge area off the reception. Good location, but you’d want a car to get around. Good fusion of western and Japanese. Beds and pillows were a bit too firm for us, but we enjoyed ourselves nonetheless and would stay here again.

We had a lovely stay at Laforet. My family of four had a comfortable sleep and enjoyed our private open air bath on the balcony of the room. The breakfast was delicious and the mountain views in the morning were beautiful. Staff was kind and welcoming. Rooms were clean and there was thorough sanitization throughout the hotel due to Covid.

2 adults with toddler in double room with balcony onsen. Kind staff, nice room, lots of space. Little English spoken, be prepared for that. Must lock shoes at property entrance at arrival (not just room). Beds are hard, which was expected. Covid precautions in place. Quiet. No lunch available - breakfast dinner only (some instant noodles available at hotel shop).

The service of staff were sub-par. The room was spacious and clean. Very decently sized for our family of 4. The onsen and dinner provided were average. Will consider other ryokan option in future.

Pros - lovely mountainous relaxing area, shoeless ryokan, good bfast selection, kid friendly, large rooms and comfy beds (western style), Cons - nothing within walking distance as its extremely hilly, must have a car if you don't want to eat at hotel