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Palazzo Alexander Hotel

4 star hotel
Connecting rooms
9.4/10 Exceptional
(722 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Palazzo Alexander Hotel is a charming family-run hotel located within Lucca's city walls, offering a convenient and central location for exploring the city's attractions. Families will appreciate the connecting rooms, delicious breakfast (including pancakes for the kids), and the warm, welcoming atmosphere created by the friendly staff. The hotel's beautiful interior decor adds to its overall appeal.

Guest highlights

The delicious breakfast, including pancakes for kids.
The warm, welcoming atmosphere and friendly staff.
Connecting rooms, perfect for families.
The hotel's beautiful interior decor and central location.

About the hotel

This smoke-free hotel features a bar/lounge, coffee/tea in a common area, and 24-hour room service. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Housekeeping is not available.

Nearby attractions

Palazzo Alexander Hotel is located in Lucca Historical Center, a neighborhood in Lucca, and is next to a golf course and near the airport. Palazzo Mansi National Museum and Real Collegio are cultural highlights, and some of the area's activities can be experienced at Tenuta del Buonamico and Parco Giochi Bim Bum Bam. Puccini Museum and Lucca Botanical Gardens are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails and mountain biking.

Popular amenities

Family friendly

Babysitting (surcharge)
Laundry facilities
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
24-hour room service
Coffee/tea in common area(s)

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking

Things to do

18 holes of golf

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Pisa International Airport
19 km from this hotel
Florence Peretola Airport
57 km from this hotel
Bologna Guglielmo Marconi Airport
99 km from this hotel
map

Reviews that mention...

Family Reviews

for Palazzo Alexander Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

8 reviews

Review data

5 star reviews

100%

4 star reviews

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3 star reviews

0%

2 star reviews

0%

1 star reviews

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We have selected a sample of reviews which reflect what families have said about Palazzo Alexander Hotel

Latest reviews (8)

S

Susan L

27 Jul 2024 - 28 Jul 2024
reviewed on hcom

5 out of 5 stars

Beautiful hotel in a great location inside the walls of Lucca. We unloaded our car in front of the hotel with the gracious help of the staff, parking was close by and comfortable to get to. The rooms were clean, comfortable and we had a wonderful stay. Breakfast was delicious, scrambled eggs & bacon, kids had yummy pancakes and the service was amazing. We will return!
N

Nicholas

9 Jul 2024 - 11 Jul 2024
reviewed on orbitz

5 out of 5 stars

Perhaps one of the best decisions my wife and I made on our trip was staying at Palazzo Alexander. A family owned and operated hotel whose staff was friendly, accommodating, helpful, and kind. We wish we had booked a longer stay, and it is located in a very charming part of the old town of Lucca, very walkable to many restaurants, shopping, and attractions. Will for sure stay here again.
r

rani

7 Jun 2024 - 9 Jun 2024
reviewed on hcom

5 out of 5 stars

Great stay during the Lucca summer festival. My friend and I loved our "family room" - two connecting rooms, both with its own bathroom. The staff were very nice.
G

Gillian Taylor

6 May 2024 - 7 May 2024
reviewed on hcom

5 out of 5 stars

Wonderful family run hotel which offers the perfect location for visiting all the sites of Lucca. Greeted by the owner with a lovely warm welcome and a beautiful room. Delicious cooked breakfast in an atmosphere of opulence whilst maintaining such a homely feeling. It was truly a fantastic place to stay.
T

Terry

30 Mar 2024 - 31 Mar 2024
reviewed on expedia

5 out of 5 stars

The staff at the Hotel Alexander were wonderful. We were there over Easter and the family run place was alight with Holiday goodies! It generated such a warm, welcoming atmosphere. I would recommend a stay here, as it doesn't disappoint.
M

Maureen

23 Jul 2023 - 25 Jul 2023
reviewed on hcom

5 out of 5 stars

It was our 55th wedding anniversary and we couldn’t have been happier with the hotel. Lovely family, very attentive and helpful. Air conditioning was superb _ quiet but very effective. Great city break great hotel Thankyou hotel.com
L

Lester

7 Jun 2023 - 8 Jun 2023
reviewed on expedia

5 out of 5 stars

This property is a cute family, own bed and breakfast with well adorned rooms, friendly and helpful, family owners, and a lovely brunch in the morning. Anywhere in Lucca is good, but this is a Jim within the city walls.
M

Michael

19 Oct 2022 - 21 Oct 2022
reviewed on orbitz

5 out of 5 stars

Beautiful, centrally situated hotel with bundles of charm and character and exceptionally friendly and very helpful staff. The interior decor of the hotel could itself be a tourist attraction such is its ornate beauty and traditional features, so typical of the region. We had the junior suite "Tosca" which was lovely in its design, furnishings and lovely balcony overlooking the rooftops of Lucca. This hotel is highly recommended.
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