FH55 Grand Hotel Palatino

This hotel should have never being rated a 4-star one. First, it had not a very diverse guest crowd. More than once I've caught someone starring weirdly at our diverse family. I felt very uncomfortable. There's no air conditioning- so the room felt stuffy and we have to open the windows. Needless to say, Rome is loud at nighttime- so we got no sleep at our first night. There was also a housekeeper roaming outside the walls most of the day - very creepy. In the end, we had one item of our belongings gone while we were sightseeing. We brought that up to the front desk attention, but none did anything about it. We are aware the world has been hit harshly by covid, specially Italy. But other Italian hotels still have better service than this one. Sorry, but i have to give it a thumbs down 👎 .