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Starhotels Terminus

4 star hotel
Connecting rooms
8.8/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Starhotels Terminus is a modern hotel situated opposite Naples Central Station, offering convenient access to transport links. Families appreciate the welcome gifts for children and the option of connecting rooms, which provides added privacy and space. While some guests have noted that the neighbourhood can feel unsafe at night, the hotel itself is well-regarded for its comfortable rooms and professional service. The breakfast buffet is also highly recommended.

Guest highlights

Welcome gifts for children
Connecting rooms
Excellent breakfast buffet

About the hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and self parking.

Nearby attractions

Starhotels Terminus is located in Naples City Centre, a neighborhood in Naples, and is near a metro station. Pio Monte della Misericordia and Teatro di San Carlo are cultural highlights, and some of the area's activities can be experienced at Port of Naples and Calata di Massa Port. Botanical Garden of Naples and Naples Aquarium are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

Popular amenities

Family friendly

Free cribs/infant beds
In-room child care (surcharge)
Laundry facilities
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 7:00 am–10:30 am: eur 12 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible parking

Things to do

24-hour fitness center

Outdoor

Rooftop terrace

Conveniences

Banquet hall
Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Naples International Airport
4 km from this hotel
map

Reviews that mention...

Family Reviews

for Starhotels Terminus
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

29%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Starhotels Terminus

Latest reviews (7)

S

Siddharth

16 Jun 2024 - 17 Jun 2024
reviewed on expedia

5 out of 5 stars

Comfortable property right across from Napoli Centrale. They had a welcome gift for the kids that was appreciated.
P

Phoebe

9 Jan 2024 - 13 Jan 2024
reviewed on hcom

5 out of 5 stars

My family and I stayed for 4 nights and had a wonderful stay in Starhotel Terminus. It is very convenient for the metro, train and bus are just a few steps away- Girabaldi and Napoli Centrale Station. You can actually take the allibus from the airport and stops right in front of the Hotel. A good assortment of foods on breakfast for a fee(optional). Many Restaurants nearby. Staff are welcoming.
A

Adam

21 Aug 2023 - 22 Aug 2023
reviewed on hcom

4 out of 5 stars

It’s a nice, relatively modern hotel with small rooms and professional staff located immediately across the street from the main train station. My only complaint is that I pre-paid for a room with a queen and two twins and they simple failed to deliver on it. For this reason, I likely would not return or recommend it for families as I believe that I was intentionally misled by them, which is not something that I can overlook. Really it’s a shame. But the bait and switch is a major issue and calls into question all other representations made by the hotel.
A

Ashish

22 Jun 2023 - 27 Jun 2023
reviewed on expedia

5 out of 5 stars

Overall, we had a great stay here. This was a family trip and we enjoyed the proximity to train station and felt safe.
S

Sascha A

27 Jun 2023 - 29 Jun 2023
reviewed on expedia

4 out of 5 stars

I liked the conjoining rooms, this worked perfectly for the kids and gave us access to two bathrooms. The finishes were not complete (paint on the walls, doorframe molding, ventilation vents not fully installed ) so the site is in need of some updating, The location is across the street from the train station. The area outside the hotel feels a little unsafe after 10pm. Great location to pick up an excursion.
M

Martin Lopez

7 Jul 2022 - 8 Jul 2022
reviewed on orbitz

5 out of 5 stars

This is a very nice hotel just across the street from Napoli Centrale. The breakfast was excellent and the staff very professional. They offered us an upgrade to a junior suite, breakfast buffet and early check in for 30 euros. It was well worth it. Recommended in every aspect.
C

Chad

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

Amazing hotel in a very sketchy part of the city. Although its location right across from the main train station makes it very convenient and even easier to find, the neighborhood is over run by people up to no good. Whether it's the illegal immigrants selling fake purses and stolen shoes every 12 steps or just the random scary person lerking in the shadows - you don't feel all that safe during the day and even less at night. However, the hotel is beautiful. The rooms have been nicely renovated, the common areas are very stylish and comfy and the staff was extremely helpful. I'm not sure that I'd bring my family back here but it would be a great place to stay if I was in town for business and taking taxis everywhere rather than walking.
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