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Palazzo Firenze

4 star hotel
Kids stay free
8.8/10 Excellent
(401 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.

Nearby attractions

Palazzo Firenze is located in Naples City Centre, a neighborhood in Naples, and is near a metro station. Port of Naples and Calata di Massa Port are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Spaccanapoli and Via San Gregorio Armeno. Botanical Garden of Naples and Naples Aquarium are also worth visiting.

Popular amenities

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Free buffet breakfast available daily 7:00 am–10:30 am
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)

Outdoor

Terrace

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Naples International Airport
4 km from this hotel
map

Reviews that mention...

Family Reviews

for Palazzo Firenze
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

3 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

33%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Palazzo Firenze

Latest reviews (3)

n

niklas

9 Sept 2024 - 10 Sept 2024
reviewed on hcom

5 out of 5 stars

nice breakfast, fancy rooms with good AC and amazing shower. rooftop was nice during the day. the staff were all super nice and helpful, they a good vibe which makes the visit feel like a nice visit to a friendly family. we took the cab back home from the restaurant at night to avoid walking around the central. ps. if you’re a sweet tooth, the breakfast also has ice cream and coffee ice cream on tap!
D

Deane

31 May 2022 - 2 Jun 2022
reviewed on hcom

5 out of 5 stars

We stayed for 2 days. It was great for our family of four. The room was clean, 1 full bed with 2 twins. The rooftop is really wonderful, small wading pool with lounge chairs. Great bar service too! Breakfast consisted of eggs, bacon, fruit, breads, coffee and juices. Even a yogurt bar!
A

2 Sept 2024 - 6 Sept 2024
reviewed on hcom

3 out of 5 stars

Nice breakfast, nice rooftop area and bar. Close to train station which we wanted. Open shower is not great for families, the shower door is clear and the inside of the shower is visible from anywhere in the room because the shower is not enclosed, opens directly to the room.
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