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Sergejs
3 Jun 2023 - 9 Jun 2023
reviewed on orbitz
5 out of 5 stars
Our family love this hotel. Hotel staff of Medusa are dedicated to ensure that each guest receives a unique and personalized experience. From the moment we arrived, we were greeted with a warm smile and welcomed like an old friend, staff are always on hand to offer their expert advice and assistance.. And we discovered a new level of relaxation with vip spa service and magical atmosphere of the Eden Spa. Medusa Hotel has
a beautiful garden that is effortlessly stunning. The garden features a variety of citrus trees, that are blooming in june that creates a magical atmosphere. We love to relax on the comfortable loungers near pool enjoying sun bathing, and enjoy the tranquility of the garden in bar lounge. And it feels like a second home. Staff ensure that every guest feels like being at home. Our compliments goes to Genaro, the master of the service, high attention to details and dedication to ensure guest satisfaction, always available to answer any questions. Overall, I believe that the hotel owners
and hotel management commit of providing and ensuring exceptional customer service played a huge role in making our stay at this hotel (3rd time) a truly wonderful experience. I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay, thanks in large part to the excellent work of its managers..
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Lori
1 May 2023 - 3 May 2023
reviewed on orbitz
5 out of 5 stars
The hotel is magnificent and regal, surrounded by beautiful gardens with many intimate seating areas. I can’t say enough good things about it. They pay attention to the little details and treat you like family. And the food is delicious!
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Nicole
13 Oct 2022 - 15 Oct 2022
reviewed on orbitz
5 out of 5 stars
This hotel far exceeded all other properties I have visited in my many years of travelling. From the moment we arrived at the property we were very well taken care of. The hotel manager, front desk staff, bartenders and the maintenance and housekeeping staff were so attentive and caring to ensure we had an amazing experience.
The hotel is beautiful, the grounds are amazing and the food was fantastic. The breakfast was wonderful with amazing selection of cheeses, eggs, bacon, fruit, smoked salmon and pastries. Service in the restaurant is 5* and the view unlike any other.
The room was spacious with a beautifully furnished patio and well appointed in classic design. Large bathroom with modern design.
The grounds are very large and are spectacular. Orange, lemon and lime trees. Beautiful lounge areas and spectacular views.
The charming town of Castellanmare di Stabia is a short shuttle drive away, The hotel has a shuttle which will take you to town. Just around the corner from the hotel (walking distance) there is a small grocery store and a Bar with an outdoor area. On Saturday night they have a disco.
It was hard to say good-bye to this hotel. We will be back and we thank La Medusa Dimora di Charme for an experience like no other. This hotel truly makes you feel like part of the family. Nicole & Theresa
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Robert
18 Aug 2022 - 22 Aug 2022
reviewed on hcom
5 out of 5 stars
Fantastic hotel, beautifully decorated and maintained to a very high level. Fabulous rooms with balconies overlooking stunning mountain and costal vista’s.
The grounds and outdoor facilities were excellent and the staff were super attentive and helpful for our every need.
Easy to get to the town and the links to the coast. I would highly recommend this hotel to both couples and families.
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Sergejs
15 Aug 2022 - 19 Aug 2022
reviewed on orbitz
5 out of 5 stars
The most surprisingly charming hotel I’ve ever stayed. Medusa is a solid choice for a family vacation in Italy. It’s the nicest place I’ve stayed at, great restaurant with superb service, special thanks to Genaro for overall useful assistance, support and help. Room cleaning is a top priority, comfortable pool (with a handsome lifeguard Salvatore) and charming garden full of fruit trees. Worth to mention is a yummy breakfast with made-to-order Benedict eggs and tasty local pastry (extra: a priceless view at Vesuvio volcano). Big thank You for the lovely stay!
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Kayla Lianna
4 Aug 2022 - 9 Aug 2022
reviewed on orbitz
5 out of 5 stars
Would recommend for couples or young adult groups. Amazing staff that treat you like family. The garden is to die for. 10/10 Would go again.
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Johannes
17 May 2022 - 20 May 2022
reviewed on hcom
5 out of 5 stars
A hotel with 10/10 service!
We were for example welcomed with two rooms to choose from, the one we ordered and a bigger one, both already fixed with a baby crib.
The staff in the reception, cleaning, breakfast and restaurant were amazingly professional and friendly.
A great place for a relaxing time in the pool and the lemon and orange tree garden but also a great place for a wedding.
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reviewed on expedia
5 out of 5 stars
We loved it! My children kept pinching themselves - we loved the pool, the citrus orchard, the big room. We felt very at home. The staff were very friendly and helpful, directing us to a wonderful local seafood restaurant in town, arranging taxis and airport transfers.