Marlin Hotel Stephens Green

Hotel is in a great location. Room was very spacious and had plenty of room for our family of 4. Breakfast and other meals at the hotel were very good. Staff was very pleasant and helpful.

Wonderful for family with a separate room for kids and parents.

The good: staff, bar food and music The bad (cozy king room): no closet, frig, microwave, electric outlets in bathroom (except for shavers), no shower cap, no face cloth, I could hear little kids in room next to mine until VERY late at night, no actual shower door (partial) or shower fan, bathroom door doesn’t stay open, cheap instant coffee, charge to get in room early (really taking advantage of exhausted travelers), mold around bottom of shower. Their attempt at being “modern” at check-in is ridiculous. It does not eliminate the human in the process. All guests that I watched check in couldn’t figure out what they had to do (as the 2nd step) in going to the machine in the middle of the room that dispensed the room keys. My bed was not arranged the way shown on the website. The headboard was under the windows such that I was NOT looking directly at the TV, but sideways.

Great location. Friendly staff. Price was high without breakfast included, and the bed for my kids was a sofa-bed that was very uncomfortable and needs to be vacuumed in it and under it.

Just what we needed for family travel.

The staff here were all very friendly and they make a cappuccino better than any overpriced coffee chain store but I have no idea what was going on with the housekeeping. I had to go down and keep asking for soap, shampoo, etc. I should not have to. And I was totally misled by the word “cosy” when I booked this room. There was absolutely no room left by the time my husband and I got in there with our luggage. This kind of room is fine if you are by yourself or you want to put little kids in it but two adults? Nope! And why no little refrigerator or coffee maker/tea kettle? The hotel itself is in an excellent location in Dublin, very close to everything and it’s very well maintained.

We really enjoyed the hotel - we had the family suite which was perfect for a family of 4 with 2 teenagers. The restaurant / bar was so good for a hotel - they make an amazing flaming Paloma which was incredible - and breakfast in the hotel was a pretty amazing buffet. We stayed over St. Patrick's day and couldn't believe how safe and quiet the hotel was despite being a 5-10 minute walk from where all the 'fun' was!

Check in was difficult even though we’ve stayed here multiple times. Used self service check in but when required help found that staff were standing around uninterested in dealing with customers. 5-6 members of staff not engaging with customers only joking amongst themselves. Booked a family room for the night which cost €439. Not cheap. There was an opened bottle of water left behind from previous guests. Plug on my side of the bed was not working. Not enough towels for 4 people to have showers and dry hair. Sofa bed not made up for my 2 children At dinner was brought out the wrong meal. Had already waited almost 30 minutes for it to arrive. Waiter thought I ordered the mussels for starter whereby I ordered the cod with mussels as a main. Due to slowness I ended up having a starter instead of a main course. Not happy. Due to receiving a starter instead of a main course I asked for a side of fries to bulk up my dinner. They also never arrived and I was subsequently charged for them. Incredibly bad service

Absolutely shocking customer service was disgraceful they looked their noses down on anyone who was not business class and they treated you appalling when asked for assistance had 2 children and ended up leaving crying and overwhelmed not family friendly at all and did want to help staff all had an attitude like they were better than you especially managers or so called managers as no one had name badges on

Perfect location by St Stephen’s Green with parking just across the road at a rate of €25 for hotel guests (€41 per 24/hrs normally). Bright spacious foyer, attentive reception staff and facilitated taking our bags as we arrived early. Room king but tight & compact, suitable close friends, family, couples - nice L’Occitane bathroom supplies a real bonus. Serve yourself breakfast was varied, fresh with plenty of seating. I’d have like better coffee but such a small thing overall