1/29

Sheraton Surabaya Hotel and Towers

5 star hotel
Connecting rooms
8.8/10 Excellent
(329 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.

Nearby attractions

Located in Surabaya, Sheraton Surabaya Hotel and Towers is connected to a shopping center. Surabaya Youth Center and House of Sampoerna are cultural highlights, and some of the area's landmarks include Grahadi and Red Bridge. Surabaya Zoo and Dynasty Water World Gresik are also worth visiting.

Popular amenities

Family friendly

Access to nearby outdoor pool
Children's games
Children's pool
Children's toys
Laundry facilities
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
24-hour room service
3 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6 am–10 am: idr 312180 per person

Spa

4 treatment rooms
Facials
Massage - thai
Massage/treatment rooms
Reflexology
Sauna
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Doorbell and phone notification
Grab bar in bathtub
Grab bar in shower
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Roll-in shower (select rooms)
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour pool access
Access to nearby outdoor pool
Children's pool
Fitness center
Full-service spa
Outdoor pool
Outdoor tennis court
Sauna
Shopping
Shopping mall
Steam room
Tennis

Outdoor

Bbq grill(s)
Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas (fines apply)

Nearest Airport

Airplane
Juanda International Airport
14 km from this hotel
map

Reviews that mention...

Family Reviews

for Sheraton Surabaya Hotel and Towers
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

1 reviews

Review data

5 star reviews

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4 star reviews

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3 star reviews

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2 star reviews

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1 star reviews

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We have selected a sample of reviews which reflect what families have said about Sheraton Surabaya Hotel and Towers

Latest reviews (1)

M

Manou

4 Jul 2024 - 5 Jul 2024
reviewed on expedia

5 out of 5 stars

Amazing if you have kids visit the mall close to the hotel. There was so much to do.
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