Four Points by Sheraton Surabaya

About the hotel

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.

Nearby attractions

Located in Surabaya, Four Points by Sheraton Surabaya is connected to a shopping center. Grahadi and Surabaya Youth Center are local landmarks, and travelers looking to shop may want to visit Tunjungan Plaza and BG Junction. Surabaya Zoo and Dynasty Water World Gresik are also worth visiting.

Popular amenities

Family friendly

Access to nearby indoor pool

Children's pool

Free cribs/infant beds

Laundry facilities

Outdoor pool

Rollaway/extra beds (surcharge)

Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

1 bar

1 restaurant and 1 coffee shop/cafe

24-hour room service

Buffet breakfast available for a fee daily 6 am–10:30 am: idr 250000 for adults and idr 125000 for children

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Accessibility

Accessible bathroom (select rooms)

Braille signage

Grab bar near toilet

Hand-held showerhead

Height-adjustable showerhead

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Low-height bed

Valet for wheelchair-equipped vehicle

Visual alarms in hallways

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-width doorways

Things to do

24-hour fitness center

Access to nearby indoor pool

Children's pool

Outdoor pool

Shopping mall

Outdoor

Bbq grill(s)

Pool sun loungers

Pool umbrellas

Terrace

Conveniences

Atm/banking services

Ballroom

Banquet hall

Elevator

Free newspapers in lobby

More

Designated smoking areas

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Nearest Airport

Juanda International Airport

14 km from this hotel

Reviews that mention...

All reviews (2)staff (2)location (1)waterpark (1)pool (1)

Family Reviews

for Four Points by Sheraton Surabaya

5 out of 5 stars

2 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Four Points by Sheraton Surabaya

Latest reviews (2)

A

4 Aug 2024 - 7 Aug 2024

reviewed on hcom

5 out of 5 stars

We stayed for 3 nights for family trips, and by far this is the best hotel that I have ever stayed in Indonesia. The staff is super friendly, always greet all the guest warmly and always try to be helpful. The rooms are nice, and the access to the very big mall is very helpful. Definitely a place where we want to come again.

A

5 Mar 2021 - 6 Mar 2021

reviewed on expedia

5 out of 5 stars

Nice pretty new hotel in the central of the city Mall Tunjungan Plaza, very convenient for strolling around the 6 malls. Travel with family with a child, liked the overall hotel ambience, nice pool special for kids, although not like a waterpark but its very safe. Staff are all very attentive, service is good. Room wise, I had a nice big bed so we can sleep conveniently with our child, and big and soft pillows too. Big yes for location and bed quality.