Swiss-Belresort Watu Jimbar - CHSE Certified

This property is very relaxing and nice. However, there is a few bolts poking out of these strange railings in the pool island on the corners and my son scraped his arm quite badly. The pool is very deep for short people and not really relaxing to just soak. You have to constantly swim unless you are in the kid section (very small area). The room was not ready at check in time. We had to wait until 2:25 or so (25 minutes late).

I would give an overall rating of 4.5 as I have to change my room due to a leak in aircon system (duty manager offered me a room upgrade which I diclined as that room comes with pool and we had two young kids so he gave us complementry dinner and free airport transfer)apart from that hotel staff was excellent, pool was very clean and food was great. I liked the location as well, very close to beach and surrounded by nice restaurants and bars.

The hotel location is good in the middle of the Sanur area, close to the beach, restaurants, shopping center supermarkets, etc. It is easy to leave the hotel by walking to the beach promenade and the restaurant and shopping area.Loacation is good starting point for tours to different parts of Bali.Hotel was overall clean except for the floor under the beds. The hotel was a bit worn, but overall everything was ok. There were no small flaws in the cleaning, such as there was not enough toilet paper and the shower shampoo was over. The double room was spacious. The rooms on the upper floors were also quiet. A small drawback was the gaps in the balcony door, the wind blew into the room from gaps, waving the curtains. The air conditioning was a little bit loud and the temperature and flow control was't good. The breakfast was versatile, but overall quite simple. The staff was friendly. The swimming pool was large and quite clean, but maybe a little deep, (over 1.5m) if you are with children. There were too few sunbeds in the pool area and often booked early. Afterall a basic hotel with a good location and a reasonable price.