Hotel Stage

We arrived at the Stage hotel on 3/21 and we were immediately greeted by very friendly front desk staffs. Both Heidi and Rachel are super efficient and accommodating. When we notified them that one of the electrical outlets didn’t work, within minutes, Mary was at our door with the maintenance crew. Issue was resolved immediately , wow, talk about efficiency! On next day, we inquired about where we can make some copies of our documents, once again, both Heidi and Rachel jumped into action and offered to make the copies for us. As the documents were of an unusual size, they painstakingly and patiently helped us until we had the right image. We truly appreciated their willingness to help and their top notch customer service! Time and time again, they greeted us with warm smiles and professionalism. On our last day, they offered to help us ordered a large cab which fitted our 9 pieces of luggages. It was due to their suggestion that we saved ordering a second cab to the airport. We all agreed both Heidi and Rachel are the best front desk personnel we have the fortune of encountering and due to this awesome experience, we are already planning our next stay at the Stage hotel next time we visit Hong Kong. We have already highly recommended this hotel to all our friends and families! Again, just want to say a huge Thank You to Rachel, Heidi and Sandy for their unwavering hospitality and top notch service! Bravo!!