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HUGO
23 Aug 2024 - 25 Aug 2024
reviewed on hcom
5 out of 5 stars
Everything seemed great to me, the comfort as well as the food. breakfast is included. The beach is not the best but if you like to see and hear the sea it is perfect. Perhaps it is worth evaluating the men's stay by taking it very close to the pool, especially if you are with children and women and want to use it.
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Etzania
23 May 2024 - 24 May 2024
reviewed on expedia
5 out of 5 stars
We stayed at Hotel Tranquilo for a weekend gateway with my family, and we enjoyed our time there!
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Nancy
27 Jan 2024 - 28 Jan 2024
reviewed on expedia
1 out of 5 stars
1) Room not ready on time - had to wait over 20 min with 2 year old toddler to get our room
2) Key malfunctioned, we were locked out and had to wait for keys to be reactivated
3) No iron available in the room and hair dryer died while using it
4) Restaurant is not kid friendly (very easy for them to break stuff)
5) Our room was on the 3rd floor but facing the bar/pool - music was loud until midnight so it was hard to sleep
Overall based on the price you can stay at better locations
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jose
5 Jan 2024 - 7 Jan 2024
reviewed on expedia
5 out of 5 stars
My family and I pass an amazing vacations
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Boncho
16 Jun 2023 - 20 Jun 2023
reviewed on expedia
1 out of 5 stars
Relatively acceptable prices,
- The free breakfast is basically "continental" breakfast: eggs, cheese, sausage or ham, beans, cafe and juice, same every day, at least is "included"
- Try to don't go in the weekends, unattended kids in the pool scream unbearably up to 11:30p all day long
- You can't invite no body in the room (even for few minutes) or you will face 50$ extra charge per day
- No parking, at least I don't see any. The manager usually parks his giant Toyota Land Cruiser SUV in the front of the entrance and the taxi drivers have to do complex maneuvers to be able to pick up or drop any passenger
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Jose
13 Feb 2023 - 16 Feb 2023
reviewed on orbitz
2 out of 5 stars
Dirty room and bathroom, loud construction taking place in adjacent room even after we told staff we had babies with us. We were given a different room, but overall mediocre especially for it being considered the best hotel in the city.
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DANIELLE
12 Sept 2022 - 15 Sept 2022
reviewed on hcom
5 out of 5 stars
We came in town to visit family. Hotel was great!! Beds were comfortable. Service from the front desk (male, apologies for forgetting his name), bartender, restaurant staff, room service, and housekeepers was impeccable. We enjoyed our time there and plan to come back!
There was only one hiccup from the front desk attendant, Laura. She was rude and noticed there was a language barrier for me. She choose to act like she didn’t know English and caused confusion amongst my family and I. She spoke English once the confusion was resolved. She also told us a fake policy concerning bringing bottled water/snacks to the pool. Unacceptable.
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Holman
14 Apr 2022 - 18 Apr 2022
reviewed on orbitz
5 out of 5 stars
The place ia clean nice for a spend with family.
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Sharonda
14 Feb 2019 - 16 Feb 2019
reviewed on hcom
4 out of 5 stars
This was my first time staying in a hotel in La Ceiba. I usually stay with family. I was pleasantly surprised. It’s a beautiful hotel. Of course, Ceiba itself is pretty dangerous.. however, the hotel was great. The bed was great. If you’re an American who likes wash cloths, bring your own. But otherwise, I would definitely stay here again.